Abdullah Alocozi
Newington,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Security Officer
Reliable Security
07.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Technician
NBN
01.2014 - 07.2020
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Maintained compliance with regulatory standards and safety requirements.
- Completed job reports and logs immediately following service calls.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Administration Assistant
United Financial Services
07.2011 - 01.2014
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diploma of Management - Business Management
TAFE
Granville, NSW07.2013
Skills
- Report Writing
- Shift Work
- Safety and Security
- Medical Emergency Response
- Social Perceptiveness
- Customer Experience
- Customer Interaction
- Problem Resolution
Timeline
Security Officer
Reliable Security
07.2020 - Current
Technician
NBN
01.2014 - 07.2020
Administration Assistant
United Financial Services
07.2011 - 01.2014
Diploma of Management - Business Management
TAFE
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