Abdullah Diab
Sydney,Nsw
Summary
Proven leader and innovative entrepreneur with a track record of elevating customer relations and enhancing profitability. At Capital, leveraged attention to detail and relationship building to streamline operations and boost sales. Skilled in budget control and start-up operations, consistently delivering solutions that exceed expectations. Expert in employee training and performance improvement, driving success through meticulous planning and issue resolution.
Overview
9
9
years of professional experience
Work History
Business Owner
Self-employeed
07.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
Sole Trader
Capital
03.2020 - 04.2020
- Streamlined business operations for increased efficiency through the implementation of new software systems.
- Improved sales figures by developing effective sales strategies tailored to each client''s unique requirements.
- Enhanced overall brand reputation through active engagement in community events and charitable initiatives.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
Aluminum Installer
Aus Inventive Design
02.2019 - 12.2019
- Maintained a clean and organized workspace, promoting safety and productivity among team members.
- Gained recognition for exceptional craftsmanship by consistently delivering visually appealing and structurally sound aluminum installations that met or exceeded client expectations.
Sole Trader
Civic Transport Services
02.2018 - 03.2019
- Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
- Maintained an organized workspace to maximize productivity while adhering to safety protocols.
- Managed all aspects of inventory control, ensuring optimal stock levels were maintained at all times.
- Built a loyal clientele by consistently exceeding their expectations through personalized services.
Furniture Mover
Jojo Baba
01.2016 - 12.2017
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
Education
Year 12 - None
Granville South Creative And Performing Arts High School
Guildford, NSWSkills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Relationship Building
- Employee Training
- Performance Improvement
- Purchasing and planning
- Issue Resolution
- Budget Control
- Start-Up Operations
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Business Owner
Self-employeed
07.2023 - Current
Sole Trader
Capital
03.2020 - 04.2020
Aluminum Installer
Aus Inventive Design
02.2019 - 12.2019
Sole Trader
Civic Transport Services
02.2018 - 03.2019
Furniture Mover
Jojo Baba
01.2016 - 12.2017
Year 12 - None
Granville South Creative And Performing Arts High School
Similar Profiles
Victoria HutchinsonVictoria Hutchinson
Mobile Bartender at Self-employeedMobile Bartender at Self-employeed
Bo FaubionBo Faubion
Lawn Care Business Owner at Self-employeedLawn Care Business Owner at Self-employeed
Kaitlyn FrumpKaitlyn Frump
Professional Athlete at Self-EmployeedProfessional Athlete at Self-Employeed
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Raj PatilRaj Patil
Relationship Manager at Kotak Mahindra Bank LtdRelationship Manager at Kotak Mahindra Bank Ltd