Abdullah Javaid
Summary
Driven by a results-focused approach, I enhanced trainee retention and customer satisfaction at Super Cars by developing effective training programs and excelling in high-quality window tint installations. Skilled in client communication and safety monitoring, I significantly improved operational efficiency and team cohesion across various roles, including a pivotal position at Zeta Enterprise Pvt LTD Diligent Auto Body Technician driven to deliver exceptional quality work within s Motivated Apprentice with expertise using equipment, hand tools and power tools to complete tasks quickly and accurately. Committed to bringing hardworking mentality and mechanical skills to workplace. Flexible individual willing to work long hours.
Overview
5
5
years of professional experience
Work History
Trainee Window Tint Installer
Super Cars (PPF, Detailing & Decor)
08.2022 - 01.2023
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Enhanced customer satisfaction by providing professional window tint installation services.
- Reduced glare and heat in client vehicles by installing high-quality window tints.
- Improved vehicle appearance with precise window tint installations, resulting in increased customer recommendations.
- Ensured long-lasting results by utilizing top-notch materials and industry-standard techniques for window tint application.
- Assisted clients in selecting the appropriate window film based on individual needs and preferences.
- Completed detailed pre-installation inspections to identify potential issues and ensure proper installation procedures were followed.
Assistant Administrator
Zeta Enterprise Pvt LTD
03.2022 - 07.2022
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Coordinated company events and meetings, resulting in improved communication and team cohesion.
- Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
- Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
- Conducted thorough research to identify potential cost-saving measures, leading to more efficient use of company resources.
- Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
Customer Relationship Officer
Fila Factory CO For Plastic LTD
11.2018 - 09.2019
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Increased customer loyalty through the development of personalized relationships with clients.
- Streamlined communication between departments for enhanced client support and faster issue resolution.
- Reduced call centre wait times by efficiently managing incoming requests and delegating tasks effectively.
- Boosted sales revenue with upselling strategies tailored to individual customers'' preferences and requirements.
- Provided regular feedback to management regarding areas for improvement in both products and services offered to clients.
- Participated in industry conferences and networking events to establish lasting connections with potential clients and partners alike.
Receptionist
Red Hat
06.2018 - 09.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Cultivated positive relationships with clients through professional demeanour and excellent interpersonal skills.
Education
Certificate III - Automotive Body Repair Technology
Invicta Technical Collage
Sydney, NSW11.2025
Diploma of Business - Business
Kingston Institute Australia
Sydney, NSW03.2024
Person BTEC Higher National Diploma - Business Marketing
The Millennium Universal Collage
Islamabad, Pakistan 02.2022
High School Diploma -
Pakistan International School Riyadh
Riyadh, Saudi Arabia 08.2018
Skills
- Report Preparation
- Accounting knowledge
- Document Preparation
- Scheduling appointments
- Safety Monitoring
- Feedback collection
- Sales proficiency
- Preparing surfaces
- Client Communication
Languages
Arabic
Professional Working
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Trainee Window Tint Installer
Super Cars (PPF, Detailing & Decor)
08.2022 - 01.2023
Assistant Administrator
Zeta Enterprise Pvt LTD
03.2022 - 07.2022
Customer Relationship Officer
Fila Factory CO For Plastic LTD
11.2018 - 09.2019
Receptionist
Red Hat
06.2018 - 09.2018
Certificate III - Automotive Body Repair Technology
Invicta Technical Collage
Diploma of Business - Business
Kingston Institute Australia
Person BTEC Higher National Diploma - Business Marketing
The Millennium Universal Collage
High School Diploma -
Pakistan International School Riyadh
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