ABDULLAH NASIR
Melbourne,VIC
Summary
Dynamic Customer Service Representative with a proven track record at Coles, excelling in problem resolution and customer relationship management. Skilled in data entry and communication, I fostered strong customer connections and effectively resolved complex issues, ensuring satisfaction and loyalty. Committed to delivering exceptional service and product knowledge to enhance customer experiences.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
coles
Melbourne, Vic
12.2006 - 10.2018
- Developed positive relationships with customers through friendly interactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Provided accurate information about products and services to customers.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
Australian Institute Of Trades Pty Ltd
Richmond, VIC12-2008
Skills
- Customer service
- Customer relationship management
- Data entry
- Problem resolution
- Product knowledge
- Communication skills
Timeline
Customer Service Representative
coles
12.2006 - 10.2018
High School Diploma -
Australian Institute Of Trades Pty Ltd
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