Summary
Overview
Work History
Education
Skills
References
Timeline
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Abdullah Tahir

Roxburgh Park,Australia

Summary

I am Cadet Warrant Officer Class 1 Abdullah Tahir, I'm 18 years of age and I am the Regimental Sergeant Major of Victoria in the Australian Army Cadets VIC BDE. I have recently just completed my Victorian Certificate of Education, achieving an ATAR of 89.25 and I am now commencing a Bachelors in Cybersecurity (Honours) at Deakin University's cloud campus.


Over the last three years, I have worked in a variety of different fields and have had the privilege to acquire many different skills and experiences along the way. I began my journey by working in the fast food industry, at McDonald’s Roxburgh Park, where I obtained one of the most senior positions in the store of Kitchen Crew Trainer while being one of the youngest employees, just fifteen years old. I was in this position for about eight months until I decided to transition into the education industry, where I decided to entail a position as a tutor at Hunar Tuition Services. I was able to gather over 140 hours of teaching experience in this role over a period of just under a year, where I taught students of all year levels and abilities, including VCE classes too. In June 2023, I left my teaching position to attain my role as a Customer Service Manager at Airborn Airpark, where I currently work at the moment. Some of my duties at Airborn involve resolving irregularities and customer conflicts/complaints. I also conduct safety inspections of the venue, create daily run-sheets for the coordination of staff and mentor all employees in terms of customer service and ensure compliance towards company guidelines is upheld.


Besides working for different companies in a variety of industries, I have been in the Australian Army Cadets for the last three years, which has built most of my fundamental skills. I have a number of qualifications to my name through the Australian Defence Force including all three leadership courses available in cadets. I have been able to work myself up from a Section Commander in 2021, to a Platoon Commander in 2022, and now the Regimental Sergeant Major of Sirius College Army Cadet Unit, where I am in charge of over 150 cadets at my unit alone and hold the most senior position. Furthermore, I have been in charge of running the last two leadership courses for the Victorian Brigade as the Course Sergeant Major, being responsible for over 150 candidates. Yet again, I have been given the honour to run another leadership course at the end of this year as the Course Sergeant Major, in charge of over 300 candidates. Moreover, I am a recipient of the Adventure Training Award (ATA 2022) from the Australian Army, an award which only goes to the most fierce after completing the toughest field exercise that our army has to offer, making me a part of the top 1% of all cadets in Australia.


I’m driven to gain new experiences in a wide variety of fields and keen to explore what the different industries that surround our lives have to offer. I have a vision, and that is to work hard, with purpose, to make a difference for tomorrow.

Overview

3
3
years of professional experience

Work History

Customer Service Manager

Airborn Airpark
06.2023 - Current

I’m a Customer Service Manager at Airborn Airpark in Roxburgh Park, where I ensure customers have the best possible experience at our trampoline park. Some of my duties at Airborn involve resolving irregularities and customer conflicts/complaints, taking inbound/outbound calls and dealing with customer enquiries.. I also conduct safety inspections of the venue, create daily run-sheets for the coordination of staff and mentor all employees in terms of customer service and ensure compliance towards company guidelines is upheld.

Tutor

Hunar Tuition Services
07.2022 - 06.2023

I worked with Hunar Tuition Services for just under a year and I have over 140 hours of teaching experience. I have taught in all sorts of classroom settings, everything from one on one tutoring to tackling groups of 18 students or more. From the young age of 16, this position allowed me to learn a lot about different learning styles and has enhanced my teaching abilities significantly. I have taught all different types of students, some very smart and some with special needs. I have been able to cater for all different types of students and I'm glad to say they go home everyday as an academically enhanced version of themselves. I have taught all year levels from prep to year 11, including Unit 1&2 VCE subjects too.

Kitchen Crew Trainer

McDonald's
04.2021 - 12.2021

I stepped into the fast food industry at the young age of 15 years old and I quickly climbed the ladder to attain one of the highest employee positions in the store. At just 15 years old, I was a kitchen crew trainer at McDonald's Roxburgh Park. It was my duty to train all new employees and to ensure high standards of WHS were met. I concluded my career at McDonald's Roxburgh Park in December 2021.

Education

High School Diploma -

Sirius College Meadow Fair Campus
Broadmeadows, VIC
11.2023

Skills

  • Quality Customer Service
  • Event Planning and Coordination
  • Mentoring and training Junior employees
  • Ensuring company guidelines are met
  • Resolving Irregularities and conflicts
  • Attention to detail
  • Tech Smart
  • Diligence and Punctuality in work
  • Efficient coordination of staff

References

- 2LT Nertil Osmani, Logistics Officer at SRSACU 31BN - 0424 441 035

- Mr. Cooper Faull - Manager at Airborn Airpark - 0436 338 712

Timeline

Customer Service Manager

Airborn Airpark
06.2023 - Current

Tutor

Hunar Tuition Services
07.2022 - 06.2023

Kitchen Crew Trainer

McDonald's
04.2021 - 12.2021

High School Diploma -

Sirius College Meadow Fair Campus
Abdullah Tahir