Abdullah Muhammad Sharifuzzaman Soykot
1b Burnley St, Thornlie,WA
Summary
Adept at kitchen operations and customer service, I excelled in roles at Khawaja Hotel and Shawarma House, enhancing dish hygiene and customer satisfaction. Leveraging skills in sanitizing protocols and customer service excellence, I significantly improved efficiency and cleanliness standards. My ability to multitask and maintain physical stamina underpins my professional achievements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dishwasher
Khawaja Hotel
Mirpur, Dhaka
02.2022 - 01.2024
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Sanitized surfaces after each use following standard sanitation practices.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Customer Service Assistant
Shawarma House
Kallyanpur, Dhaka
08.2020 - 01.2022
- Greeted customers in a friendly manner and took orders accurately.
- Assisted fellow team members with various duties when needed.
- Resolved customer complaints in a timely manner following company policies and procedures.
- Restocked beverages at front counter area during busy hours to meet customer demands quickly.
Education
Masters of Engineering - Mechanical Engineering
Edith Cowan University
Perth, WA07-2024
Bachelor of Science - Mechanical Engineering
Ahsanullah University of Science And Technology
Dhaka08-2022
Skills
- Trash management
- Dish Hygiene Maintenance
- Sanitizing protocols
- Kitchen Operations Support
- Kitchen equipment use
- High efficiency
- Physical stamina
- Customer service excellence
- Time management
- Multitasking and organization
Certification
- RSA: SA10173/3660
- WHITE CARD: 10959258
Timeline
Dishwasher
Khawaja Hotel
02.2022 - 01.2024
Customer Service Assistant
Shawarma House
08.2020 - 01.2022
Masters of Engineering - Mechanical Engineering
Edith Cowan University
Bachelor of Science - Mechanical Engineering
Ahsanullah University of Science And Technology
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