ABDUL QADIR MURTAZA
Carlisle,Australia
Summary
To excel in a community services role by providing compassionate support and effective care to individuals in need. I am committed to enhancing the well-being and growth of clients through dedicated service. My background in customer service and bookkeeping has equipped me with strong organizational skills, attention to detail, and the ability to manage client interactions with professionalism and empathy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community/Support Worker
Access Foundation
10.2022 - Current
- Assisting clients with their day-to-day needs and activities
- Supporting clients with medication management and ensuring timely administration
- Taking clients to medical appointments and coordinating transportation
- Assisting the Support Coordinator in managing client care plans and services
- Providing emotional support and assistance in daily living tasks
- Maintaining accurate and detailed records of client interactions, progress, and medication.
Bookkeeper
Direct Couriers Australia
04.2021 - 09.2022
- Managing and recording daily financial transactions
- Reconciling bank statements
- Assisting with budget preparation and financial planning
- Ensuring compliance with financial regulations and standards.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Customer Service Representative
Australia Post
02.2019 - 03.2020
- Assisting customers with postal services and inquiries
- Processing transactions and handling payments
- Managing and sorting mail and packages
- Resolving customer complaints and issues.
Education
Graduate Diploma - Community Services
Leads College
Perth, WAGraduate Diploma - Project Management
IHBC College
Sydney, NSW08.2021
Master, Accounting And Business -
HOLMES INSTITUTE
01.2020
Skills
- Compassionate Care
- Communication
- Active Listening
- Problem-Solving
- Organizational Skills
- Attention to Detail
Computingskills
- Advanced skills of MS-Excel
- Word
- Advanced knowledge of accounting software HFM (Oracle), Procube, XERO, Accpac, Matrix etc
- MYOB
- CRM
References
Available on request
Certification
NDIS worker screening check
First Aid and CPR certificate
Australia Drivers License
Covid 19 Infection control Training
Timeline
Community/Support Worker
Access Foundation
10.2022 - Current
Bookkeeper
Direct Couriers Australia
04.2021 - 09.2022
Customer Service Representative
Australia Post
02.2019 - 03.2020
Graduate Diploma - Community Services
Leads College
Graduate Diploma - Project Management
IHBC College
Master, Accounting And Business -
HOLMES INSTITUTE
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