Outgoing and friendly Barista with excellent interpersonal communication skills. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling.
Overview
5
5
years of professional experience
Work History
Barista
Daniels Donuts (Southern Cross Station)
03.2023 - Current
Work in a fast-paced environment
Strive to give excellent service to the customers
Effective and timely use of POS to cut down on latency.
Maintained a clean and organised workspace for optimal productivity and safety.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
LINE AND SALES TEAM MEMBER
TOP JUICE (Highpoint)
11.2022 - 02.2023
Multitask and work in a fast-paced environment
Efficient computer skills and operation of Point of Sales and EFTPOS machines
Customer service through serving operating cash registers
Time management and awareness of detail
Preserving a neat, orderly, and arranged workstation
Ensuring orders are correct and customers are satisfied
Processed product returns and assisted customers with other selections.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Assistant
Bait Almajara Trading LLC (DUBAI)
07.2022 - 10.2022
Assist with meeting requirements for pre- and post-initial appointments (new and existing clients)
Manage client information
Develop negotiating skills with customers and suppliers
Accomplishing KPI targets set by upper management
Deposited cash and checks to banks and helped with maintaining accurate records
Scan and file all paperwork (online) on a regular basis
Assist with Practice inquiries (phone, mail, email, and fax)
Assist with opening/closing the office and greeting clients on arrival throughout the day
Ensure there is sufficient stock
Give off-the-clock customer support to ensure 100% Satisfaction
Handle the e-commerce part of the business and experience with Amazon FBA.
Intern
GinzaTrading LLC (Dubai)
06.2019 - 01.2021
Develop marketing and sales experience.
Create a website for the company to attract more customers
Customer service through serving operating cash registers
Time management and awareness of detail
Boosted sales through strategic improvements in functionality and the application of industry-standard tools and techniques.
Improved my oral and written communication skills.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
IGCSE CERTIFICATE -
BBA - Bachelor of Business with a Major in Finance
Swinburne University of Technology
Melbourne, VIC
High School Diploma -
The Westminster School
Dubai
07.2021
Skills
Experience with Microsoft Word, PowerPoint, Excel, Tally, Photoshop, EFTPOS and WordPress
Opening and closing duties
Espresso machine operation
Beverage Preparation
Menu Memorization
Latte art
Problem-Solving
Ability to multitask between academics and work
Influencing and persuasion skills
Ability to work under pressure
Friendly and outgoing
Team Player
Personal Information
Date of Birth: 02/07/2002
Volunteer Experience
Dubai Tough Mudder, 2018, Learned about the values of team building and cooperation and how to approach tasks efficiently with a group of people, Helped participants through courses and provided refreshments and medical attention, Working on a tight schedule with hundreds of other people and getting the job done in any means possible
DUBAI WOMEN'S RUN, 2018, Ensure the event runs smooth, Making sure all the participants receive their packages and are happy with the event experience, Ensure sponsors of the event get their packages delivered and they are happy with the event, Ensure a safe passage for all the participants by clearing the track
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Barista
Daniels Donuts (Southern Cross Station)
03.2023 - Current
LINE AND SALES TEAM MEMBER
TOP JUICE (Highpoint)
11.2022 - 02.2023
Sales Assistant
Bait Almajara Trading LLC (DUBAI)
07.2022 - 10.2022
Intern
GinzaTrading LLC (Dubai)
06.2019 - 01.2021
IGCSE CERTIFICATE -
BBA - Bachelor of Business with a Major in Finance
Swinburne University of Technology
High School Diploma -
The Westminster School
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