Summary
Work History
Education
Skills
Timeline
Generic

Abdur Rahman

Melbourne,Australia

Summary

Dynamic and detail-oriented professional with experience at Bank Asia Limited, excelling in data analysis and effective communication. Proven ability to enhance operational efficiency and foster strong relationships. Proficient in Excel and skilled in teamwork, I thrive under pressure and adapt quickly to new challenges, ensuring timely completion of projects.

Work History

Intern

Bank Asia Limited
, Bangladesh
  • Revised account opening forms for agent banking clients in different states of Bangladesh
  • Conducted data entry tasks, confirming and logging the presence of essential documents (NID photocopies, agreements, educational certificates, etc.)
  • Engaged and coordinated with agents to obtain missing documentation via telephone and email
  • Analyzed agent data using Excel and point ID tracking to distinguish between active and inactive agents
  • Ensured that completed forms and updated data sheets were submitted on time to the Senior Executive Officer
  • Printed and organized documents for effective file management and record maintenance
  • Participated in weekly training sessions concentrating on business techniques, strategies for customer acquisition, and fostering robust business relationships for Post Office and CDC Agents
  • Joined departmental meetings led by the Head of Post Office Banking to discuss enhancements in banking services and strategies for improving customer satisfaction

Room Attendant

Pullman On the Park Victoria
Melbourne, Australia
  • Cleaning and maintenance: Clean and vacuum guest rooms following established hotel standards
  • Guest services: Respond to guest requests, inquiries, and complaints courteously and efficiently, escalating issues to supervisors or management as necessary
  • Restocking: Restocking room amenities and supplies

Houseperson

Voco Melbourne Central
Melbourne, Australia
  • Respond promptly to guest requests, including delivery of amenities, extra bedding, and in-room essentials
  • Load and unload linen trolleys, restock storerooms, and ensure room attendants have adequate supplies
  • Handled cleaning chemicals safely and adhered to guest privacy and security protocols
  • Work collaboratively with the housekeeping team for efficient task completion
  • Report maintenance issues promptly for swift resolution
  • Manage rubbish disposal, including placing bins out for daily collection and handling hard waste

Education

Master - Professional Accounting

CENTRAL QUEENSLAND UNIVERSITY
Melbourne, Australia
01.2025

Bachelors - Accounting

NORTH SOUTH UNIVERSITY
BANGLADESH
01.2021

Skills

  • SAS
  • SAP
  • TABLEAU
  • Teamwork
  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Access
  • Time Management
  • Adaptability
  • Handling Pressure
  • Problem-Solving

Timeline

Intern

Bank Asia Limited

Room Attendant

Pullman On the Park Victoria

Houseperson

Voco Melbourne Central

Master - Professional Accounting

CENTRAL QUEENSLAND UNIVERSITY

Bachelors - Accounting

NORTH SOUTH UNIVERSITY

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Abdur Rahman