ABED AL FOYSAL
Sydney,NSW
Summary
I am a passionate IT student from TAFE NSW (Meadowbank Campus) with a bachelor’s degree in information technology. I have experience in database development, data management, network operations, troubleshooting, routing, and customer-facing roles. I am willing to join a team to deliver as well as develop my skills in IT support, cloud, and network operations to ensure optimizations within large organizations and projects.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Chef/Kitchen supervisor
Henley’s Bar & Kitchen
, NSW
03.2020 - Current
- Organized, directed, and managed kitchen staff to create high performing environment
- Responsible for assembling cooking plating and garnishing all menu items in a timely fashion with accuracy and quality, as well as cleaning and sanitizing cooking stations and surface counters. He was promoted to kitchen supervisor in November 2020 and was responsible for supervising a total of 24 employees.
Customer Service Sales Representative
Woolworths Supermarket
Double Bay, NSW
08.2019 - Current
- Assisting in the management of day-to-day operations of sales to increase customer satisfaction
- Providing exceptional customer service to resolve customer issues, enquires face to face instore and over the phone and email
- Ensuring customer queries are responded ensuring cases are resolved
- Collaborating with the team for service and process improvement
Education
Bachelor of Information Technology - Network & Cyber Security
TAFE NSW
Meadowbank Campus 07.2019 - 06.2023
Skills
Project delivery
undefinedProjects
- Capstone Project (AWS Academy | February 2022 – July 2022)
- Algae pollution detection and parameterization of water quality using Arduino.
Accomplishments
- Abed.F, (2021) Quantum machine learning for 6G communication networks
- Abed.F, (2022) Application segmentation using Containers.
Certification
Certificate III & IV in IT (Network & Cyber Security) from TAFE NSW
Timeline
AWS Academy Cloud foundation
06-2022
Cloud Computing architecting (AWS Academy)
02-2022
Certificate III & IV in IT (Network & Cyber Security) from TAFE NSW
07-2020
Chef/Kitchen supervisor
Henley’s Bar & Kitchen
03.2020 - Current
Customer Service Sales Representative
Woolworths Supermarket
08.2019 - Current
Bachelor of Information Technology - Network & Cyber Security
TAFE NSW
07.2019 - 06.2023