Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Administrative Officer
KBA Global
04.2024 - Current
Organizing and maintaining filing systems for confidential documents, correspondence, and reports.
Creating file notes of each prospect enquiries in Hobart branch. Preparing engagement agreements for the interested clients, sending contracts along with consumer guides and terms and conditions.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Issuing deposit requests, recording the payment in spreadsheet, and recording payment in Migration Manager. Issuing the receipt to the client and informing the accounts them about the payment received.
Generating end of month sales report and issuing it to the accounts team and the manager.
Participating in marketing events, attending meetings with colleges and universities in Tasmania, and discussing the strategies and idea with the marketing team to promote different products of Tasmanian universities and colleges.
Draft visa applications (Student visa, Tourist, PSW, GSM, and Partner Visa) to support migration agents and other team when required.
Using uni agents CRM, Agentic, and Migration Manager to help with documentation handling and other business operations.
Ensuring compliance with all organizational policies and procedures relating to administrative operations.
Reporting regularly to senior management on progress made on each initiative.
Monitoring of email accounts regularly and responding appropriately within established timeframes.
Providing students with with genuine education advice and helping them enrol into colleges and universities who are on the company's panel, and processing their applications along with record maintenance and data handling operations.
Managing sensitive data securely by establishing strict access controls and implementing proper storage protocols.
Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Scheduled office meetings and client appointments for staff teams.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Drafted common document templates to reduce time spent creating documents from scratch.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant
One Point Education Services
05.2023 - 04.2024
Cultivated strong relationships with partners supporting administrative operations.
Did counselling of multiple onshore and offshore students and helped them secure admissions in partner institutions.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Identified opportunities to streamline processes and improve office operations and efficiency.
Enhanced team productivity by providing comprehensive training and support to junior staff members.
Negotiated and executed contracts on behalf of department.
Efficiently handled student admissions in various colleges and universities maintaining strong collaborations with business partners.
Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
Streamlined office operations by implementing efficient administrative processes and procedures.
Managed high volumes of visa applications of various subclasses, consistently meeting tight deadlines without compromising accuracy or attention to detail.
Human Resourse Assistant
Roots Millennium Schools
08.2021 - 11.2022
Managed time efficiently in order to complete all tasks within deadlines.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Screened applicant resumes and coordinated both phone and in-person interviews.
Participated in recruitment and selection process for new hires.
Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.
Updated and maintained employee attendance records.
Answered and redirected incoming phone calls for office.
Created job descriptions on boards for vacant jobs.
Prepared PowerPoint presentations for senior-level staff with attention to detail.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Teacher
The City School
08.2019 - 08.2020
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Shifted between formal and informal methods of teaching to keep students engaged.
Planned and implemented integrated lessons to meet national standards.
Participated in department meetings to provide input to colleagues about student achievement and improvement.