Abeer Massoud
Canberra,ACT
Summary
I’m Lebanese, born and raised in Tripoli Lebanon. After graduating from year 12, I gained valuable experience in sales by working as a salesperson and cashier. These roles taught me the importance of communication, customer service, and attention to detail.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Shopping Center
Tripoli, Lebanon
09.2021 - 06.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Assisted in receiving, stocking and distribution of merchandise.
Cashier
The Village Restaurant
Tripoli, Lebanon
03.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Sales Assistant
Shopping Center
Tripoli, Lebanon
05.2019 - 01.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
Year 12 - Philosophy
Andrée Nahhas
Lebanon 06.2020
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Sales experience
- Friendly, Positive Attitude
- Customer Service
- Flexible and Adaptable
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Tamil
Limited Working
Timeline
Warehouse Worker
Shopping Center
09.2021 - 06.2023
Cashier
The Village Restaurant
03.2020 - 06.2021
Sales Assistant
Shopping Center
05.2019 - 01.2020
Year 12 - Philosophy
Andrée Nahhas