Abegail Mallari
Aitkenvale,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Babysitter
SPWS
Hermosa Bataan
01.2020 - 06.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
Restaurant Waitress
Gerry's Grill
Mabalacat, Pampanga Philippines
02.2016 - 12.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science in Computer Engineering -
Don Honorio Ventura Technological State University
Cambambangan, Bacolor Pampanga05.2020
High School Diploma -
St. Augustine Academy
Floridablanca, Pampanga Philippines04.2018
No Degree - Elementary Education
Anon Elementary School
Anon, Floridablanca Pampanga04.2012
Skills
- Baby Sitting
- Teaching Empathy
- Structural Limits
- Promoting Good Behavior
- Running Errands
- Meal planning and preparation
- Housekeeping
- Child Supervision
Waitress
- Food sanitation
- Beverage service
- POS processing
- Dining area maintenance
- Guest seating arrangements
- Food preparation and safety
- Food running
Timeline
Babysitter
SPWS
01.2020 - 06.2023
Restaurant Waitress
Gerry's Grill
02.2016 - 12.2019
Bachelor of Science in Computer Engineering -
Don Honorio Ventura Technological State University
High School Diploma -
St. Augustine Academy
No Degree - Elementary Education
Anon Elementary School