Abel Aby Joseph

Creative and versatile customer service professional with three years experience at Maccas Towerhill. Familiar with major POS systems and hands-on experience in dealing with customers. Helpful and reliable and is known for maintaining a professional environment in hectic situations and able to work in high-volume fast-paced environment. Additionally, Reliable Gas Attendant with managerial experience overseeing busy service stations. Committed to maintaining a clean and welcoming environment in a fast-paced setting. Known for excellence in maintaining happy relations with all customers.

• Mastered the point of service systems to handle payments ranging for $3000-$5000 per shift
• In my previous employment I worked as a fast-food employee at McDonalds Tower Hill which ensured fast pace thinking and handling of all situations
• I also have experience at dominos as a E-bike driver improving my efficacy and orderliness.

• Effective time management in finishing task before deadlines while conserving energy and stay calm in a fast-paced environment
• Ability to set goals and achieve them
• Competent in working under pressure with strict deadlines while staying focused in tasks

• Competent in understanding customers’ needs and wants and can problem solve efficiently
• Demonstrated capability with handling customers in a busy environment
• Ability to use positive language

• Communicate effectively and respectfully with customers well with everyone in a way they are comfortable with.
• Active listener and can focus on understanding instructions and can communication them to other team members
• Try and read peoples body language to know how they might feel both with customers and employees.
• Use my manners with everything I do, saying please and thank you, is one of the things many people recognize me for.

• Sarah Bharamis, Leadership teacher at Frankston high school, 0397645321
• Sarah berry, manager at Frankston Tower hill McDonalds, (03) 9783 4477