Abel Tufi
Georgetown,NSW
Summary
Proven team player with a track record of enhancing the shopping experience at Coles Supermarket through exceptional customer service and a commitment to cleanliness. Skilled in adapting to new POS technologies and resolving customer issues, significantly boosting customer loyalty. Demonstrates reliability, punctuality, and a keen attention to detail, ensuring store operations run smoothly and efficiently.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Store Team Member
Coles Supermarket
11.2022 - 08.2024
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Construction - Work Experience
Insight Building
- Gained hands-on experience in construction industry especially in carpentry
- Explored new equipment and strategies within the construction industry
- Work experience lasted for 2 weeks.
- Developed organizational skills through managing tasks whilst being supervised in performing these tasks.
Education
Bachelor of Arts - Architecture
University of Newcastle
Newcastle, NSW07-2028
Skills
- Cleanliness and hygiene
- Workplace Safety
- Store maintenance
- Reliability and punctuality
- Friendly and Helpful
- Customer Service
- Reliable and Responsible
- Team Cooperation
- Attention to Detail
- Honest and Dependable
Certification
Certification IV in Building & Construction
Timeline
Store Team Member
Coles Supermarket
11.2022 - 08.2024
Construction - Work Experience
Insight Building
Bachelor of Arts - Architecture
University of Newcastle
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