Abhash Sapkota
Strathfield,NSW
Summary
Enthusiastic Master's student in Information Technology specializing in Cybersecurity. Familiar with cybersecurity principles, network security protocols, and basic penetration testing. Eager to apply learning in a practical internship setting to contribute to security initiatives.
Overview
2
2
years of professional experience
Work History
Customer Service Representative/Valet Parking Attendant
Scentre Group
10.2024 - Current
- Greet guests and provide excellent customer service upon arrival and departure.
- Safely park and retrieve vehicles, handling all cars with care.
- Assist guests with luggage or other needs as they enter or exit their vehicles.
- Maintain accurate records of keys, parking locations, and vehicle details.
- Communicate effectively with team members and management for smooth operations.
- Handle any guest inquiries or concerns politely and professionally.
Student Mentor
Swinburne University of Technology
09.2023 - Current
- Providing guidance and support to fellow students.
- Assisting students in navigating academic challenges.
- Conducting one-on-one meetings, workshops, and group sessions.
- Empowering students to achieve academic and personal aspirations
QA Intern
Ekbana
08.2022 - 11.2022
- Reviewed software requirements and preparing test scenarios.
- Executed tests on software usability.
- Analyzed test results, errors, or bugs, and usability issues.
- Prepared reports on all aspects related to the software testing carried out.
- Reported findings to the design team.
Education
Master of Information Technology - Information Technology
Swinburne University of Technology
Parramatta, NSW06-2025
Bachelor of Coputer Engineering - Engineering
Kantipur Engineering College
Lalitpur, Nepal12-2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Computer Proficiency
- Information Security
- Documentation
- Microsoft Office Suite
- Agile Methodology
- Teamwork and Collaboration
Accomplishments
- Hackathon Participant
- Contributed to "Lite" hackathon, collaborating on developing a mobile app for tracking personal carbon footprint.
- Engaged in brainstorming, UI/UX design, and coding functionalities for the app.
- Demonstrated problem-solving skills and adaptability in a competitive setting.
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Interests
- Watching Movies and TV Shows
- Video Gaming
- Hiking
- Team Sports
Timeline
Customer Service Representative/Valet Parking Attendant
Scentre Group
10.2024 - Current
Student Mentor
Swinburne University of Technology
09.2023 - Current
QA Intern
Ekbana
08.2022 - 11.2022
Master of Information Technology - Information Technology
Swinburne University of Technology
Bachelor of Coputer Engineering - Engineering
Kantipur Engineering College
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