Abhi Purushothaman
Melbourne,VIC
Summary
I am a self-driven and highly energetic Third year Deakin university student studying Information technology and have strong interpersonal skills enhanced by previous work experience which helped develop confidence and improve communication abilities. I have a great understanding of the importance of working as part of a team through my experience not only at Deakin university but also working as a part of a team in my place of employment at timezone am able to contribute and learn the daily running of business, and also to assist with future career aspirations. I am looking for part-time to full time work currently to get a start and be able to peruse my future career within the felid of cyber security.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Customer Service Representative
TIMEZONE
01.2021 - Current
- Served customers, used any problem solving abilities to assist customers
- Leadership skills used to train new employees
- Communication skills used to communicate with co-workers
- Team working skills in order to communicate with co-workers to manage time
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Collected payments, processed transactions and updated relevant records.
Data Extractor and Quality Assurance
Exedee
08.2023 - 02.2024
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Developed custom algorithms to optimize data mining, increasing effectiveness of analytical insights.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Maintained high levels of productivity by accurately entering over 500 records per day.
RECEPTIONIST
Better backs
01.2019 - 10.2020
- Servicing customers and helping customers using problem solving skills
- Answering and assisting customers over the phone using communication skills
WORK EXPERIENCE
ANZ
01.2018 - 01.2018
- Learned the technical aspects of a middleware team
Education
Bachelor - Cyber Security, Information Technology
Deakin University
Melbourne, VIC07.2024
VCE -
Vermont Secondary Collage
Melbourne, VIC12.2020
Skills
- Calendaring
- Document Control
- Critical Thinking
- Administrative Support
- Team working
- Leadership
- Interpersonal
- CSS
- Java
- HTML
- Python
- C
- Excel
- Microsoft word
- Presentation
- Public speaking
- Training and Development
- Problem-Solving
Certification
- Working With Childrens Check
Languages
Tamil
Native or Bilingual
Additional Information
REFERENCES
TIMEZONE MANAGER
Name: Nickala
number: 0433 532 001
email: nickala.knowles@timezonegames.com
TIMEZONE ASSISTANT MANAGER
Name: Matt Gregg
email: matthew.gregg@timezonegames.com
EXEDEE MANAGER
Name: James Phillpot Schnider
number: 0413896050
email: Jphillpotschneider@gmail.com
Timeline
Data Extractor and Quality Assurance
Exedee
08.2023 - 02.2024
Customer Service Representative
TIMEZONE
01.2021 - Current
RECEPTIONIST
Better backs
01.2019 - 10.2020
WORK EXPERIENCE
ANZ
01.2018 - 01.2018
Bachelor - Cyber Security, Information Technology
Deakin University
VCE -
Vermont Secondary Collage
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