Abhik Risal
Melbroune,Victoria
Summary
Detail Oriented, Organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic Team Player ready to contribute to Company's Success
Overview
3
3
years of professional experience
Work History
Sales and Marketing Officer
Sunrise Saves Energy ( Energy Saving Scheme New South Whales )
07.2023 - 12.2023
- Maintained accurate records of all sales activities including contacts made, orders taken, revenue generated.
- Prepared monthly reports on sales performance results against targets set.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Developed and implemented effective sales strategies to increase customer base and profitability.
- Resolved customer complaints regarding sales and service.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Banquet Staff Member
Navara Venue
04.2023 - 11.2023
- Monitored buffet stations for replenishment of food items during events.
- Adhered to health department guidelines related to proper storage and handling of food products.
- Served beverages, appetizers, entrees, desserts, and other food items in a timely manner.
- Maintained cleanliness of banquet area throughout event by cleaning spills immediately and removing trash from tables when needed.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Stocked server areas with supplies before, during and after shifts.
- Verified order accuracy and delivered to guests on-time to promote great service.
- Ensured that all tables were properly set with linens, silverware, china plates and glassware prior to guest arrival.
- Collaborated with kitchen staff on meal preparation needs for each event.
Bellman and Valet
Marriott International
Sydney, NSW
12.2022 - 11.2023
- Escorted travelers to and from guest rooms and assisted with luggage.
- Ensured all guest requests were handled promptly and efficiently.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Inspected guest rooms prior to check-in to verify that they meet quality standards.
- Escorted VIP's to their rooms as needed.
- Responded to guest concerns and requests and quickly handled issues.
- Utilized portable equipment to take luggage from guests and transport bags to hotel rooms.
- Coordinated transportation services for special events or groups when necessary.
- Greeted visitors pleasantly upon arrival and offered immediate assistance.
- Gathered information from front desk about important and upcoming guests.
- Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
- Provided assistance during emergency situations such as medical emergencies or fire alarms.
- Greeted guests upon arrival and assisted with luggage.
- Answered inquiries regarding hotel services, facilities, events, and hours of operation.
- Adhered to safety protocols at all times while on duty.
- Assisted guests with disabilities in safely maneuvering through lobby and accessing hotel rooms.
- Reported room or property issues to maintenance staff for repairs.
- Stored luggage for arriving and departing guests in accordance with established safety standards.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
- Maintained accurate records of guest feedback and suggestions for improvement purposes.
- Delivered packages, messages and other items to guest rooms.
- Maintained updated knowledge through continuing education and advanced training.
Roof Cleaning
Sydney Roof Cleaners
Sydney, NSW
12.2022 - 01.2023
- Measured materials accurately to ensure proper fit of components.
- Followed manufacturer specifications to remove old roofing materials and install new roofs.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Participated in all phases and types of commercial roofing.
- Operated equipment with strong focus on safety and ground communication.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Maintained and repaired roofing tools and equipment.
- Constructed and installed roof trusses, rafters, sheathing, and other structural components.
- Set up ladders or scaffolding to safely access roof.
- Cleaned driveways, patios, decks, and sidewalks with a pressure washer.
- Serviced, cleaned and restocked restrooms.
Crew Trainer
McDonald's
Sydney, NSW
11.2022 - 01.2023
Cashier
Sydney Fish Market
Sydney, NSW
10.2022 - 01.2023
General Cleaner
Kelly ville Mall
Sydney, NSW
10.2022 - 11.2022
- Created inventory checklists and stocked housekeeping carts.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Ensured all areas were secure before leaving the premises at the end of shift.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Performed minor repairs such as changing light bulbs.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Floor Manager
Gazebo Grill
Kathmandu
05.2022 - 08.2022
Barista
CoffeeAM
Kathmandu
01.2021 - 08.2021
Photographer
Kaalpanik Katha
Kathmandu
01.2022
Graphic Designer
Freelance
Kathmandu
01.2021
Education
Cyber Security -
Federation University
05.2025
Skills
- Customer service
- Communication skills
- Restaurant experience
- Time management
- Computer literacy
- Guest services
- English
- Leadership
- Photography
- Graphic Design
- Writing Skills
- Data Entry
- Client Service
- Sales Development
- Lead Prospecting
- Lead Generation
- Customer Service
- Records Management
Timeline
Sales and Marketing Officer
Sunrise Saves Energy ( Energy Saving Scheme New South Whales )
07.2023 - 12.2023
Banquet Staff Member
Navara Venue
04.2023 - 11.2023
Roof Cleaning
Sydney Roof Cleaners
12.2022 - 01.2023
Bellman and Valet
Marriott International
12.2022 - 11.2023
Crew Trainer
McDonald's
11.2022 - 01.2023
General Cleaner
Kelly ville Mall
10.2022 - 11.2022
Cashier
Sydney Fish Market
10.2022 - 01.2023
Floor Manager
Gazebo Grill
05.2022 - 08.2022
Photographer
Kaalpanik Katha
01.2022
Barista
CoffeeAM
01.2021 - 08.2021
Graphic Designer
Freelance
01.2021
Cyber Security -
Federation University
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