Abhilash Kandauda
Parramatta,NSW
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
2
2
years of professional experience
Work History
Hotel Manager
Huluganga Ridge
04.2021 - 03.2023
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
Assistant Hotel Manager
Indra Manel Family Holidy Resort
04.2021 - 03.2023
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Provided exceptional service and assistance to guests upon check-in.
Education
Bachelors of Engineering - Civil Engineering
Western Sydney University
Sydney, NSW06.2027
Skills
- Creative Solutions
- Social Media Networking
- Guest Accommodations
- Food Service Operations
- Staff Supervision
- Cash Handling
- Hotel Marketing
- Marketing
Timeline
Hotel Manager
Huluganga Ridge
04.2021 - 03.2023
Assistant Hotel Manager
Indra Manel Family Holidy Resort
04.2021 - 03.2023
Bachelors of Engineering - Civil Engineering
Western Sydney University
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