Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Abhilash Sala

Ashfield,NSW

Summary

Analytical and insightful Data Analyst known for productivity and efficiency in task completion. Specialize in data visualization, statistical analysis, and predictive modeling. Excel in problem-solving, critical thinking, and communication, ensuring successful project outcomes and team collaboration. Proven track record of reporting operational efficiency through the development of insightful dashboards and automation processes, contributing to significant cost savings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Real-Time Data Analyst

Tabcorp
09.2022 - Current
  • Utilized Calabrio WFM, Power BI, Office 365, Microsoft Dataverse, and Excel to drive forecasting, reporting, automation, and insights for operational efficiency.
  • Collaborated with multiple internal stakeholders in forecasting their workloads to meet business needs, and reporting their operational performance, regularly presenting insights in the meetings.
  • Built and maintained interactive dashboards for senior leadership (covering leave, pay, working hours, workload variance and in-depth analysis providing insights) using SQL, Python, and Power BI.
  • Queried and analyzed massive datasets across multiple servers for nationwide technical services teams and assessed idle staffing levels; developed a Power BI dashboard for operations leaders to visualize geographic staffing efficiency and budget impact, uncovering ~$1M in potential workforce-related inefficiencies.
  • Built Python-based vehicle routing optimization using Google OR-Tools and clustering, reducing technician travel time by 18% and improving SLA compliance.
  • Collaborated with the senior workforce planners to analyze the impact of special sporting events on call volumes using Python; applied SARIMA modeling applied to refine the reforecasting process, resulting in a 5% improvement in forecast accuracy.
  • Automated key business processes using Power Automate, SQL, Excel scripts, and Dataverse, improving data integrity and streamlining dashboard refresh cycles.
  • Led Power BI report migration following transition to Amazon Connect, restructured and reconnected data sources, and updated relationships to ensure accuracy, consistency, and reliability across all dashboards.
  • Regularly conducted data flow audits; identified and resolved discrepancies by working with technical teams, ensuring trustworthy and usable reporting.
  • Configured and optimized BI dashboards to align with operational needs, ensuring systems were fit-for-purpose post-migration and remained adaptable for evolving requirements.

Computational Nuclear Research Project

UNSW Sydney
02.2020 - 08.2020
  • Conducted high-performance computing simulations (HPC) on Monash cluster using LAMMPS, focusing on molecular dynamics and atomistic modeling.
  • Analyzed large-scale simulation outputs with Python, applying statistical techniques on massive datasets generated by simulations to identify trends, validate hypotheses, and uncover anomalies in atomic interactions via libraries like Pandas, NumPy, Stats models, SciPy, Matplotlib, and Seaborn.
  • Tested relationships between variables using linear and polynomial regression models to explore physical behavior and validate computational results.
  • Visualized data using Power BI to uncover patterns and anomalies in simulation outcomes, contributing to theoretical research findings.

Analyst

Concentrix Daksh Pvt LTD
02.2018 - 02.2019
  • Worked with Google on their incubation project.
  • Managed high-volume datasets using SQL and Python, creating complex queries and procedures for deep-dive analysis.
  • Created SQL batches, wrote queries and procedures to read complex database results.
  • Designed Power BI dashboards to communicate key findings to project stakeholders, improving data comprehension and decision-making.
  • Worked with stakeholders to set policies for routing the data to right operations representatives into their tool.

Education

Master of Engineering Science - Mathematics and Physics

University of New South Wales
Sydney, NSW
01.2021

Bachelor of Technology - Electrical Engineering

National Institute of Technology
Durgapur
05.2017

Skills

  • SQL querying
  • Python programming
  • Power BI visualization
  • Data analysis
  • Automation tools
  • Big data analytics
  • Statistical analysis
  • Expert Excel skills
  • Excel automation

Certification

IBM Data Science Professional Certificate, 2022

References

  • Michael Yong, Workforce Optimization manager, Available on request
  • Vishal, Team Manager, Tabcorp, Available on request
  • Sreecharan Dyaga, Real-time analyst, Tabcorp, sreecharan.dyaga@tabcorp.com.au

Timeline

Senior Real-Time Data Analyst

Tabcorp
09.2022 - Current

Computational Nuclear Research Project

UNSW Sydney
02.2020 - 08.2020

Analyst

Concentrix Daksh Pvt LTD
02.2018 - 02.2019

Master of Engineering Science - Mathematics and Physics

University of New South Wales

Bachelor of Technology - Electrical Engineering

National Institute of Technology

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Abhilash Sala