Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Computer kills
Timeline
Generic

Abhilasha Rai

Ultimo,New South Wales

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

1
1
Certification

Work History

Retail Assistant

St. Vincent De Paul Society
08.2023 - Current
  • Maintained consistently tidy and meticulously organized store environment, ensuring strict compliance with cleanliness and visual merchandising standards.
  • Welcomed and engaged with customers in a friendly and approachable manner, providing exceptional customer service by assisting in locating merchandise and offering tailored recommendations based on individual preferences.
  • Efficiently managed inventory by stocking merchandise, skillfully labeling items, and meticulously arranging products according to size, color, and seasonal relevance, enhancing overall shopping experience for customers.
  • Proficiently operated Point of Sale (POS) system to facilitate seamless transactions, including sales, returns, online order processing, and gift card activations, ensuring accuracy and customer satisfaction
  • Key Skills:
  • Customer Service
  • Cash Handling
  • Inventory Management
  • Product Knowledge
  • Visual Merchandising
  • Loss Prevention
  • Teamwork
  • Communication
  • Problem-Solving
  • Sales
  • Time Management
  • Adaptability

Student Consultant

Practera
07.2023 - 07.2023
  • Collaborated seamlessly with cross-functional teams to formulate, strategize, and execute comprehensive marketing and web strategies.
  • Spearheaded the organization and analysis of both primary and secondary research data, providing invaluable insights into industry, market, and company trends.
  • Demonstrated exceptional organizational skills by crafting detailed work plans, aligning with business priorities, and consistently meeting stringent deadlines.
  • Effectively managed concurrent projects across multiple businesses, adapting to the dynamic requirements of diverse clients and consistently delivering exceptional results.

Barista

Henley Community Center
04.2023 - 07.2023
  • Proficiently prepared a variety of espresso-based drinks, consistently delivering high-quality beverages to satisfied customers.
    Demonstrated expertise in milk frothing and latte art, enhancing the overall coffee presentation and customer experience.
    Maintained cleanliness and organization of the coffee bar, ensuring compliance with health and safety regulations.
    Provided friendly and efficient customer service, accurately processed orders, and addressed customer inquiries.
    Collaborated with team members to achieve smooth daily operations and meet servic

Key Skills:

  • Customer-Centric Approach
  • Streamlined Workflow
  • Hygiene and Sanitation
  • Punctuality
  • Crowd Management
  • Espresso Machine Expertise
  • Collaborative Team Player
  • In-Depth Menu Knowledge

Education

Graduate Diploma in Australian Law - Law

University of Technology Sydney
Sydney, NSW
12.2023

Bachelor of Commerce - Commerce

University of Delhi
Delhi, India
05.2013

Skills

  • Payment Processing
  • Conducting Tours
  • Cash Register Operation
  • Retail Transactions Processing
  • POS Systems
  • Customer Assistance
  • POS Transactions
  • Strong Communication and Interpersonal Skills
  • Occupational Health and Safety
  • Telephone Answering
  • Excellent Written and Verbal Communication
  • Store Policies and Procedures
  • Goal-Driven

Accomplishments

    Recognized with the prestigious UTS Soul Award for a remarkable contribution of 90 dedicated hours to the action and impact program. This program not only honed my social justice leadership skills but also enriched my abilities in workplace communication, deepened my awareness of critical social issues, and empowered me with a strong understanding of the United Nations Sustainable Development Goals. Moreover, it enhanced my capacity for personal agency, allowing me to effect positive change both in my personal and professional life.

Certification

  • IELTS overall band : 7
  • Certified Level 1 Barista by the Dipacci Coffee Company, Australia. 2023
  • Certified Standard Mental Health First Aider accredited by Mental Health First Aid Australia
  • Food handler Basics issued by NSW Food Authority, Australia 2023
  • Certified in Business Communication Skills from Internshala 2021
  • Certified in Digital Marketing course from Internshala.2016
  • Certified in basic Spanish language from University of Delhi, India



Languages

English
Full Professional
Hindi
Native or Bilingual
Spanish
Limited Working
French
Elementary

References

Ms. Dom

St. Vincent De Paul Society Retail Store

Surry Hills, Elizabeth Street,NSW

(02)92819311


Emma Paxton

Henley Community Center

2, Crown Street, NSW

0403822099


Vishakha Zain

+61450546119

Australia, NSW


Computer kills

Basic C++, SQL, Microsoft Office, Internet

Timeline

Retail Assistant

St. Vincent De Paul Society
08.2023 - Current

Student Consultant

Practera
07.2023 - 07.2023

Barista

Henley Community Center
04.2023 - 07.2023

Graduate Diploma in Australian Law - Law

University of Technology Sydney

Bachelor of Commerce - Commerce

University of Delhi
Abhilasha Rai