Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abhilash Babu YARLAGADDA

Bendigo,VIC

Summary

Driven Retail Manager with more than 9 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.

Overview

9
9
years of professional experience

Work History

Retail-manager

Food Works And Lotteries
08.2021 - Current
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
  • Recruited top talent for retail positions by conducting thorough interviews and selecting qualified candidates that aligned with company values.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Streamlined operational processes through the implementation of efficient scheduling systems and task delegation strategies among staff members.
  • Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
  • Boosted overall store revenue by adapting targeted marketing initiatives based on demographic research within the local area.
  • Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Answered questions about store policies and addressed customer concerns.
  • Created employee schedules to align coverage with forecasted demands.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Retail Store Manager

7 Eleven Store
02.2015 - 08.2021
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.

Education

Masters in IT - Computer Networking

Charles Sturt University
Melbourne, VIC
12.2016

Skills

  • Visual Merchandising
  • Business Development
  • Employee Scheduling
  • Team Training
  • Customer Service
  • Strategic selling
  • Business Administration
  • Store operations
  • Leadership Development
  • Sales Analysis
  • Marketing strategy
  • Budget Planning

Timeline

Retail-manager

Food Works And Lotteries
08.2021 - Current

Retail Store Manager

7 Eleven Store
02.2015 - 08.2021

Masters in IT - Computer Networking

Charles Sturt University

Similar Profiles

CREATE PROFILE
Abhilash Babu YARLAGADDA