Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Dipshika Karki

Sydney,Australia

Summary

Enthusiastic and motivated individual seeking a Customer Service Representative role. Skilled in communication, problem-solving, and teamwork, with a strong desire to provide excellent support and build positive customer relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Bhatbhateni Super Store
Nepal, Chitwan
04.2024 - 02.2025
  • Assisted in handling inquiries and providing information during events.
  • Supported a team in organizing activities, ensuring smooth communication.
  • Gained confidence interacting with diverse groups of people.
  • Assisted customers with inquiries and product selections.
  • Processed transactions accurately at the cash register.
  • Maintained clean and organized store displays and shelves.
  • Educated customers about store promotions and loyalty programs.
  • Monitored stock levels and reported shortages to management.
  • Supported training of new staff in customer service procedures.

Education

Masters of Health Management -

ECA College
12.2025

Bachelor of Science - Nursing

Shree Medical and Technical College (Purbanchal University)
Bharatpur, Chitwan
12.2024

Skills

  • Customer-focused
  • Interpersonal skills
  • Active listening
  • Conflict resolution
  • Clear verbal communication
  • Clear written communication
  • Time management
  • Adaptability
  • Basic computer skills
  • MS Word
  • Excel
  • Email

Accomplishments

  • Recognized for strong teamwork and leadership in school projects
  • Awarded for punctuality and responsibility during academic activities

References

Available upon request.

Timeline

Customer Service Representative

Bhatbhateni Super Store
04.2024 - 02.2025

Masters of Health Management -

ECA College

Bachelor of Science - Nursing

Shree Medical and Technical College (Purbanchal University)

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Dipshika Karki