Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Abhiman Singh Basnet

Abhiman Singh Basnet

Crows Nest,NSW

Summary

ABOUT ME, Hardworking, caring and fast learning person who always tries to be at their best, while also helping others to do so. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Motivated Web Designer adept at conceptualizing, designing and maintaining product interfaces to foster exceptional user experiences. Skilled in generating sites for both desktop and mobile browsers. Combines accepted best practices with creative innovation to produce beautiful and functional results. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

UBER EATS DELIVERY DRIVER

Uber
01.2018 - Current
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Managed over 50 customer calls per day
  • Managed and motivated employees to be productive and engaged in work
  • Accomplished multiple tasks within established timeframes

Manager

TSG MANLY
01.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Senior Crew Member

Bass, MCDONALDS CREMORNE
01.2017 - Current
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

Kitchen Manager

SYDNEY WINGS & THINGS
01.2017 - 01.2018
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Web Designer

WEB DESIGN
01.2015 - 01.2016
  • Completed domain name registrations and maintained website and web hosting account.
  • Enhanced functionality and appearance of website and repaired functionality issues.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.

Education

Bachelor In Information System - Information Technology

Australian Institute of Higher Education
545 Kent St, Sydney NSW 2000
07.2023

High School Diploma -

NEPAL POLICE SCHOOL
Nepal
2014

Skills

  • Managing Fleet Vehicles
  • Managing Props
  • Timelines and Milestones
  • Manage Orders
  • Customer Experience
  • Phone Orders
  • Analytical Approach
  • Accounting Software
  • Verbal and Written Communication
  • Restocking
  • Expense Tracking
  • Customer Needs Assessments
  • DevOps Engineering
  • Security Measures
  • Staff Management

Certification


  • CM - Certified Manager Certification
  • CPM - Certified Professional Manager
  • CIW - Certified Internet Webmaster
  • Certified Associate Webmaster

Languages

Nepali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Japanese
Elementary

Timeline

Manager

TSG MANLY
01.2021 - Current

UBER EATS DELIVERY DRIVER

Uber
01.2018 - Current

Senior Crew Member

Bass, MCDONALDS CREMORNE
01.2017 - Current

Kitchen Manager

SYDNEY WINGS & THINGS
01.2017 - 01.2018

Web Designer

WEB DESIGN
01.2015 - 01.2016

Bachelor In Information System - Information Technology

Australian Institute of Higher Education

High School Diploma -

NEPAL POLICE SCHOOL

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Abhiman Singh Basnet