Proactive Lead Barista and Barista Shift Supervisor with extensive experience in inventory management, team leadership, and customer relationship building. Skilled in fostering loyalty through personalized service and training new team members for consistent performance. Consistently delivers exceptional customer service and handles conflict efficiently, driving repeat business and operational success.
- Spearheaded daily operations, optimizing efficiency and elevating customer satisfaction.
- Mentored team members in advanced barista techniques and workflow optimization.
- Fostered client loyalty through customized service and attention to detail.
-Managed team schedules and delegated responsibilities to ensure seamless operations.
- Implemented conflict resolution strategies, enhancing team cohesion and productivity.
- Achieved consistent customer satisfaction metrics through proactive service improvements.
RSA