Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
Generic

Abhinav Balchukuri

Canberra,ACT

Summary

I am a hardworking and proactive student studying in my second year at Narrabundah college, with extensive customer service experience. I am seeking a position at your department to begin my career in a professional setting. I am a dedicated team player with a positive demeanor and proven skills in rapport-building, communication and I am committed to maintaining efficiency and excellence. I bring a strong work ethic, collaborative spirit, and a proactive approach to new challenges and opportunities for growth. I am enthusiastic about utilizing skills and passion to contribute to the mission of a government organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Volunteer Team Leader

Solution Cleaning Services Pty Ltd
Canberra , ACT
12.2023 - Current

· Assigned staff to specific jobs for resident rooms based on abilities and daily requirements.

· Inspected equipment and communicated with maintenance staff about repair needs.

· Responsible for managing and maintaining inventory.

· Established open and professional relationship with team members to achieve quick resolutions for various issues.

· Increased employee performance through effective supervision.

Customer Service

KFC
DICKSON, ACT
12.2022 - 12.2023
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Operated drive-through window and sales register efficiently.
  • Provided friendly customer service and hospitality.
  • Complied with health and safety regulations while performing job duties.
  • Maintained accurate transaction records using the point-of-sale system.
  • Processed payments for goods and services using cash registers.
  • Ensured the retail floor was properly stocked and highlighted store promotions.
  • Built and maintained productive relationships with employees and customers.
  • Boosted customer satisfaction by personalizing service and handling complaints promptly.

Customer Service Assistant (Work Experience)

Target
Belconnen, ACT
10.2022 - 10.2022
  • Processed cash or account sales and refunds
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Notified customers with upcoming promotions and sale events
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Education

Year 12 -

Narrabundah College
Jerrabomberra, NSW
12-2024

Year 7 - 10 -

Kaleen High School
ACT
11-2022

Skills

  • Attention to Detail
  • Excellent Communication skills
  • Organization and Time Management
  • Multi-tasking Abilities
  • Quick learner
  • Problem-Solving
  • Teamwork and collaboration
  • Competent written and verbal communication skills
  • Good computer skills (Microsoft office)
  • Resilient, flexible, and independent
  • Proactive approach to work and embraces challenges
  • Willingness to learn
  • Visual Studio Code
  • Photoshop
  • Cisco Packet Tracer

Accomplishments

  • Won the “Employee of the Week” 5 times
  • Won the “Employee of the Month” 3 times
  • Received 100% satisfactory feedback on customer service

Languages

Telugu
Native/ Bilingual
Hindi
Full Professional
English
Native/ Bilingual

Certification

Australian Air Force Cadets

  • Collaborating with team members
  • Discipline
  • Punctuality

Affiliations

  • Basketball
  • Video Editing
  • Photography
  • Social Media
  • Gym (Weight Lifting)

Timeline

Volunteer Team Leader

Solution Cleaning Services Pty Ltd
12.2023 - Current

Customer Service

KFC
12.2022 - 12.2023

Customer Service Assistant (Work Experience)

Target
10.2022 - 10.2022

Year 12 -

Narrabundah College

Year 7 - 10 -

Kaleen High School
Abhinav Balchukuri