ABHISEK SUTRADHAR

Commonwealth Bank of Australia

• Worked on uplifting the existing credit card application process.
• Working on designing and modernizing the whole credit card application journey.
• Design and rebuild of the Credit Card Selector tool to improve customer experience.
• Worked on developing new APIs for the newly implemented feature. Integrated the API with Backend and frontend systems.
• Enhanced user experience by developing and implementing responsive web designs.
• Coordinated deployments of new software, feature updates and fixes to CommSee, NetBank and CommBank.
• Used CommSee to work on the credit card application verification part post submission.
• Used CommSee and Atlas tool to debug and verify the deployed code.
• Participated in all the quarterly CommSee and NetBank release cycle.
• Collaborated with multiple teams during development, testing phase and also on the release day for a smooth release.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Conducted regular reviews of operations and identified areas for improvement.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Created and managed project plans, timelines.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Implemented Agile methodologies, conducting daily stand-up meetings and sprint retrospectives to optimize team performance and adapt to changing project requirements.

Commonwealth Bank of Australia

• Worked on uplifting the existing credit card application process.
• Worked on developing new APIs for the newly implemented feature. Integrated the API with Backend and frontend systems.
• Enhanced user experience by developing and implementing responsive web designs.
• Coordinated deployments of new software, feature updates and fixes to CommSee, NetBank and CommBank.
• Used CommSee to work on the credit card application verification part post submission.
• Used CommSee and Atlas tool to debug and verify the deployed code.
• Participated in all the quarterly CommSee and NetBank release cycle.
• Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
• Pioneered new methods of code review to incorporate wider range of voices.