Abhishek Chawla
Canberra,Australia
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
6
6
years of professional experience
Work History
Delivery Driver
TOT Transport
2021.09 - Current
- Sorted parcels in the warehouse, managed allocated bays, and scanned and loaded parcels
Retail Sales Assistant
David Jones
Sydney
2022.03 - 2024.06
- Assisted customers with product selection, providing excellent customer service and product knowledge
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Stocked shelves with merchandise according to company guidelines.
- Assisted in setting up displays for promotional items.
Customer Service Representative
Myer
Sydney
2020.08 - 2022.02
- Provided high-quality customer service, resolving customer inquiries and complaints effectively
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sorter and Organizer
FASTWAY Courier
2021.08 - 2021.09
- Sorted parcels in the warehouse and managed inventory
Sub-Contractor Driver (Full-time)
Monkat Logistics
Dandenong
2019.03 - 2021.07
- Followed company OHS procedures, ensured food safety standards, and managed time effectively for timely deliveries
Customer Service Representative (Part-time)
APCO Service Station
Cranbourne West
2018.03 - 2019.05
- Provided accurate customer service, maintained store presentation, managed stock, and operated a computerized till and EFTPOS system
Education
Master of Technology (Enterprise System and Business Analyst) -
Federation University Australia
Melbourne01.2021
Bachelor of Commerce -
Kurukshetra University
Kurukshetra2017-05
Skills
- Business Process Mapping
- BPMN
- UML
- Data Visualization
- Power BI
- Data Analysis
- SQL
- Proficiency
- MS Office Suite
- Data Analytics
- Watson Analytics
- Effective Communication
- Time Management
- Leadership and Collaboration
- Research and Analytical Skills
References
References available upon request.
Timeline
Retail Sales Assistant
David Jones
2022.03 - 2024.06
Delivery Driver
TOT Transport
2021.09 - Current
Sorter and Organizer
FASTWAY Courier
2021.08 - 2021.09
Customer Service Representative
Myer
2020.08 - 2022.02
Sub-Contractor Driver (Full-time)
Monkat Logistics
2019.03 - 2021.07
Customer Service Representative (Part-time)
APCO Service Station
2018.03 - 2019.05
Master of Technology (Enterprise System and Business Analyst) -
Federation University Australia
Bachelor of Commerce -
Kurukshetra University
Similar Profiles
Ali MohammedAli Mohammed
Delivery driver at We Tot starship (Amazon)Delivery driver at We Tot starship (Amazon)
Lynne SmeltzerLynne Smeltzer
Special Ed / PreK Teacher/Program Support at Tiny Tot Child Development CenterSpecial Ed / PreK Teacher/Program Support at Tiny Tot Child Development Center
Ashley MillerAshley Miller
Daycare Director at Tot Spot Academy And PreschoolDaycare Director at Tot Spot Academy And Preschool