Abhishek Gaurh
Adelaide,SA
Summary
Hardworking and passionate data-driven with strong analytical skills eager to explore more about how data can drive . I enjoy relationship building with customers, working with customers closely more than 1+ year. With Masters in Information and Technology, I also have developed my skills in active communication, and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Junior Data Analyst
Teqpier Technology Pvt Ltd
11.2023 - Current
- Identified trends and patterns in complex datasets, translating findings into easily understandable visualizations and reports.
- Extract the data from various source by utilizing SSMS, write SQL queries to create the schema as per requirements.
- Use Metabase and PowerBI to create and maintain interactive dashboards for various teams and providing actionable insights to stakeholders.
- Supported decision-making processes by providing meaningful insights.
- Collaborated with cross-functional teams to develop data-driven insights and recommendations for business improvements.
Client Relationship Associate
My Plan Manager
07.2023 - 11.2023
- Developed comprehensive reports highlighting client progress, leading to improved decision-making processes.
- Streamlined client onboarding procedures, ensuring a smooth transition into the company''s services.
- Managed client expectations with clear communication, leading to stronger relationships and trust building.
- Conducted quarterly business reviews, presenting findings and actionable insights for continued growth.
- Collaborated with internal departments to resolve complex issues and provide customized support to clients.
Inbound Sales and Operations
Telstra
12.2022 - 06.2023
- Sales personnel with experience of customer service, sales, and client relationship consistent in maintaining the positive feedback from the customer by understanding the needs of a customer and providing service accordingly.
- Optimistic and enthusiastic attitude towards customer service, always ready to accept challenges and interested to explore novel opportunities to enhance knowledge.
- Ensuring timely solving of customer queries, payments, and documents to ensure optimum efficiency in the company.
- A customer first attitude with an empathetic attitude towards solving customer complaints.
Education
Master of Science - Business Information System
Torrens University
Adelaide, SA11.2022
Skills
- Good Communication skills and ability to gather information with key clients and internal stakeholders
- Proficient in interacting and operation of following software’s and communication languages: Power BI, Data Modelling, SQL, MS Office, Advanced Excel, Macros, VBA Excel
- Efficient in conducting DATA analysis and achieve visualization of the gathered data
- Preparing and maintaining various documents, reports, and dashboards
- Ability to operate and extract data from Customer relationship management tools
- Identify and Communicate issues raise by stakeholders to complete/rectify solutions scope to be developed
- Developed project management skills such as risk mitigation, project scheduling and cost planning
- ETL processes
- Predictive modelling
- Excel proficiency
- Data Storytelling
- Visulization Technologies
- Technical Writing
Qualifications Certifications
Master’s in business information systems, Torrens university, Adelaide, Australia, 2019-01-01, 2021-12-31
Timeline
Junior Data Analyst
Teqpier Technology Pvt Ltd
11.2023 - Current
Client Relationship Associate
My Plan Manager
07.2023 - 11.2023
Inbound Sales and Operations
Telstra
12.2022 - 06.2023
Master of Science - Business Information System
Torrens University
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