Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Languages
Timeline
Generic

Abhishek Joshi

Modbury North,South Australia

Summary

Experienced and results-driven hospitality professional with over 23 years of experience in the hospitality and culinary industry. Expertise in restaurant, bar, and hotel operations, including team leadership, staff training, quality management, inventory control, and customer service. Skilled in conflict management, sales and marketing, and corporate sales. Proven track record of creating and maintaining high-quality standards while achieving operational goals. Exceptional ability to train and mentor staff, coordinate activities, and manage business operations in the food retail and hospitality sectors.

Overview

21
21
years of professional experience

Work History

Trainer/Assessor for Commercial Cookery

Skills Australia Institution
11.2023 - Current
  • Deliver theoretical and practical training to students preparing them for the culinary workplace
  • Provide support and mentorship to international students
  • Conduct competency-based assessments in the training kitchen
  • Maintain student attendance and academic records, ensuring alignment with course requirements
  • Validate and moderate training resources to ensure high-quality educational standards

Head Chef

Verve Holding PTE Ltd
11.2010 - 11.2018
  • Managed kitchen operations for a high-volume restaurant, creating diverse menu options, including pizzas, pastas, and salads
  • Ensured food safety compliance with HACCP standards and promoted cleanliness procedures
  • Controlled inventory and order management, optimizing resources and reducing waste
  • Designed custom menus for special events and private clients
  • Provided culinary training to kitchen staff and collaborated with product development teams
  • Engaged with customers, solicited feedback, and established lasting relationships to build consumer loyalty

Chef Training and Development Manager

Pizzariea Creation PTE Ltd
05.2009 - 11.2010
  • Led and supervised all training activities within the outlet, focusing on culinary and service skills
  • Organized and coordinated training schedules for staff members
  • Managed the financial budgets for the training department and ensured adherence to them
  • Fostered a positive team environment, improving employee morale and performance
  • Oversaw the training administration process to ensure smooth operations and compliance

On-the-Job Trainee

Robertson Quay Hotel
11.2008 - 05.2009
  • Gained hands-on experience in the Front Office and Reservation departments, assisting with check-ins and check-outs
  • Provided food and beverage service in the breakfast lounge and developed an understanding of guest interaction and hospitality standards

Assistant Manager-Operations (Region)

CNCS Solutions
05.2007 - 08.2007
  • Managed operations and outsourced manpower for corporate clients across India
  • Promoted business development and attracted new clients to expand service offerings
  • Provided training for new recruits and ensured alignment with company policies
  • Administered documentation, inventory control, and staff management

Assistant Manager

Café Coffee Day
06.2004 - 11.2006
  • Managed the operations of four cafes across Mumbai, focusing on customer service excellence
  • Designed and implemented duty rosters for optimal staffing
  • Trained and developed team members, setting individual targets to achieve store goals
  • Ensured high standards of cleanliness and hygiene, as well as proper maintenance of café equipment
  • Oversaw inventory, ordering, and storage, ensuring cost control and efficient use of resources

Education

Certificate IV -

Training and Assessment

Commercial Cookery -

Culinary Solutions Australia
01.2016

Advanced Diploma - Hotel Management

CTH University of UX
01.2009

Diploma - Hotel Management

All India Council for Technical Education
01.2002

Skills

  • Leadership & Staff Management
  • Training & Development
  • Culinary Expertise & Menu Design
  • Customer Service & Conflict Management
  • Inventory & Quality Control
  • Operational Management
  • Sales & Marketing
  • Vendor & Budget Management
  • SOP Implementation & Process Improvement
  • Learning management systems
  • Training needs analysis
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Teamwork

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed whole new menu, including meal selections, beverages and pricing.
  • Selected to create and prepare unique dishes for private parties with well-known celebrities.
  • Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes.

Training

  • The Leela, A Kempinski Hotel, Mumbai, India, Food & Beverage (Production), 07/01/02, 12/01/02
  • Green Park Diana Hotels Ltd, Hyderabad, India, Food & Beverage Services, 04/01/02, 06/01/02
  • ITC Hotel, Kakatiya Sheraton & Towers, Hyderabad, India, Housekeeping & Front Office, 04/01/01, 06/01/01

Languages

English
Full Professional
Hindi
Full Professional
Bengali
Full Professional

Timeline

Trainer/Assessor for Commercial Cookery

Skills Australia Institution
11.2023 - Current

Head Chef

Verve Holding PTE Ltd
11.2010 - 11.2018

Chef Training and Development Manager

Pizzariea Creation PTE Ltd
05.2009 - 11.2010

On-the-Job Trainee

Robertson Quay Hotel
11.2008 - 05.2009

Assistant Manager-Operations (Region)

CNCS Solutions
05.2007 - 08.2007

Assistant Manager

Café Coffee Day
06.2004 - 11.2006

Commercial Cookery -

Culinary Solutions Australia

Advanced Diploma - Hotel Management

CTH University of UX

Diploma - Hotel Management

All India Council for Technical Education

Certificate IV -

Training and Assessment

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