Abhishek Lamichhane
Maddington,Australia
Summary
Motivated and hardworking professional with experience in cleaning services, IT support/helpdesk, and college projects. Strong problem-solving skills, attention to detail, and the ability to work efficiently both independently and in a team. Looking for a role at to contribute effectively to customer service, store operations, or IT support.
Overview
6
6
years of professional experience
Work History
IT Support / Help Desk
SRIS IT
01.2023 - 01.2024
- Provided technical support for hardware, software, and network-related issues.
- Assisted users with troubleshooting computers, printing, and operating systems.
- Installed and updated software applications to enhance system performance.
- Managed IT tickets and ensured timely resolution of support requests.
- Guided users on best practices and security awareness.
- Documented the process for future reference.
Cleaner
Skyline Building Management Group
01.2018 - 01.2024
- Performed routine cleaning and maintenance in commercial and residential areas.
- Ensured hygiene standards were met, including waste disposal and surface sanitization.
- Operated cleaning equipment and used appropriate cleaning chemicals safely.
- Maintained a high level of cleanliness in designated work areas.
- Followed workplace safety guidelines to minimize risks and hazards.
- Assisted in stock replenishment of cleaning supplies.
Education
Professional Year Program -
Queensland International Business Academy
08.2023
Bachelor - IT
Sydney International School of Technology and Commerce
03.2022
Certificate IV and Diploma - IT
Australian Technology and Innovation College
07.2020
Skills
- Customer service and communication
- IT troubleshooting and technical support
- Cleaning and sanitation procedures
- Hardware and software maintenance
- Stock handling and replenishment
- Problem-solving and teamwork
Timeline
IT Support / Help Desk
SRIS IT
01.2023 - 01.2024
Cleaner
Skyline Building Management Group
01.2018 - 01.2024
Bachelor - IT
Sydney International School of Technology and Commerce
Certificate IV and Diploma - IT
Australian Technology and Innovation College
Professional Year Program -
Queensland International Business Academy
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