ABHISHEK LOLAKPURI
st Albans,Australia
Summary
Highly motivated and determined Master of Engineering (Mechanical) student who is looking for a job opportunity in a creative, constructive, professional atmosphere, where I can enrich my communication and engineering skills that can help me in proactively involving myself in a process managed environment.
Overview
9
9
years of professional experience
Work History
• Marketing
• Marketing Manager
01.2020 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Deals with various type of Red dry chills, chills powder, turmeric powder and coriander powder
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated leadership skills in managing projects from concept to completion.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Customer Service Representative
Coles Express
09.2018 - 11.2023
- Managing customer service and cash handling timely while ensuring to maintain high standards of store
- Achieved high success working under pressure
- Received immense appreciation for excellent customer handling skills
- Done certifications with just two weeks of hands-on training.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Merchandiser
Big Brand Influence
12.2018 - 03.2020
- Worked with key retailers and supermarkets on an ongoing basis to ensure accurate execution of tasks
- Building and maintaining quality displays in store
- Driving strong relationships with store personnel
- Executing planograms accurately.
Café All Rounder
Fergus Café
12.2018 - 11.2019
- Taking orders from customers
- Prepare and serve specialty products and beverages
- Cash handling and operating a point-of-sale terminal and EFTPOS machine
- Clearing up used dishes and cutlery from table.
Chef
Nando's Restaurant
12.2014 - 12.2018
- Active participation in preparing the food to the customers
- Mastered delivering outcomes working in a fast-paced environment
- Handling customer enquiries face to face and over the phone in a friendly and professional manner
- Setting up kitchen for service, including the preparation of all items on the menu
- Using point of sale system/cash register to record the order and compute the amount of the bill
- Collecting payments from customers and making changes
- Following all cash handling procedures.
Customer Service Representative
Dodo Power and Gas
08.2017 - 02.2018
- Sales Managing every day transactions and documenting with greater attention to detail
- Communicating effectively with customers regarding any issues and connecting them back to the concerned care taker
- Communicating effectively with all levels of management and attending staff meetings when required
- Maintaining Excel and Word documents to enter and retrieve client information.
Education
Masters in Commerce and General Management -
Charlesturt University
06.2017
Bachelor of Engineering -
JNTUH
04.2014
Skills
- Proficient in using Microsoft Office including Word, Excel, and Outlook
- Proficient in using Self-serve machines, Eftpos machine and cash handling
- Excellent analytical and problem-solving capabilities
- Able to work in a team effectively and make sure to communicate clearly with my colleagues and managers
- Fast-learner and well-organized person
- Effectively demonstrated my leadership skills during the tenure of being bachelor’s pupil leader
- Team Management capability, Analytical thinking and self-learning
- Project Management
Positions Of Responsibilities
Organizing Committee Member in a National Level Technical Symposium conducted at SR Engineering college, India in March 2011. More than 20 colleges across the region participated in the event.
Professional Developments
Participated in the workshop on “Rubber band powered Ornithopter in Pearl world 1-2” conducted on February 19, 2012, at BITS Pilani- Hyderabad, India. Gained practical experience through hands on training., Training in “Study on manufacturing process of gas turbine” held at “Bharat Heavy Electricals Limited”, Hyderabad, India from 15 to 30 June 2012.
Timeline
• Marketing
• Marketing Manager
01.2020 - Current
Merchandiser
Big Brand Influence
12.2018 - 03.2020
Café All Rounder
Fergus Café
12.2018 - 11.2019
Customer Service Representative
Coles Express
09.2018 - 11.2023
Customer Service Representative
Dodo Power and Gas
08.2017 - 02.2018
Chef
Nando's Restaurant
12.2014 - 12.2018
Masters in Commerce and General Management -
Charlesturt University
Bachelor of Engineering -
JNTUH
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