Abhishek Pathak

One22

06.2022 - 01.2024

Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
Negotiated favorable contracts with suppliers to reduce costs while maintaining high-quality products and services for events.
Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.
Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.

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