Enterprise Resource Planning systems
Abhishek Pathak
Truganina,VIC
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Hampers With Bite
Melbourne, VIC
05.2022 - Current
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Developed strategies to optimize utilization of available resources.
- Improved order accuracy through meticulous data entry and verification processes.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Monitored performance of logistics operations to identify areas for improvement.
- Created reports to provide insights into logistics operations and performance.
- Managed cross-functional teams for efficient project execution and timely completion.
- Trained new employees on logistics procedures, promoting consistent approach across team.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Network Administrator
Hampers With Bite
Melbourne, VIC
05.2022 - Current
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Performed network security design and integration duties.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Planned and implemented upgrades to system hardware and software.
- Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
- Installed and configured network printers and other peripheral devices.
Logistics Team Member
Hampers With Bite
Melbourne, VIC
08.2019 - 04.2022
- Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
- Tracked orders and notified customers of status or potential delays.
- Facilitated smooth communication between internal departments such as sales, purchasing, production planning for seamless logistical coordination.
- Demonstrate proficiency in utilizing dispatching applications to optimize seamless flow of goods and materials.
- Efficiently process incoming orders, demonstrating commitment to precision and thoroughness in data entry.
- Collaborate seamlessly with sorting and picking teams, when necessary, to enhance expeditious fulfillment of orders.
- Oversaw safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Shipped material and performed boxing, packing, labelling, and preparation of related documents.
- Utilized advanced software tools to track shipments in real-time, providing updates on delivery status as needed.
- Reduced order processing time with streamlined packing and shipping processes.
- Gained extensive knowledge in data entry, analysis and reporting.
- Learned and adapted quickly to new technology and software applications.
- Acted as team leader in group projects, delegating tasks and providing feedback.
Shift Runner
Domino's Pizza
Coburg
03.2018 - 10.2019
- Conducted weekly meetings with staff members to address concerns or challenges faced during shifts while sharing updates from management.
- Accurately operated cash register to process customer payments.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Maintained safe and clean working environment by enforcing company policies and procedures.
- Worked effectively in fast-paced environments.
- Self-motivated, with strong sense of personal responsibility.
NBN Technician
GuruTech PTY LTD
Melbourne, VIC
09.2017 - 02.2018
- Infield assessment and selection of existing and/or new infrastructure required as per client specifications
- Rod, Rope and proving of existing Telecommunication ducts
- Looking at all options on site to avoid new build and use existing Telstra ducts
- Liaising with End Users on site to gain access and survey internal building routes.
- Documenting outcomes by marking up plans and taking photos of relevant areas to allow Design to progress
Education
No Degree - Professional Year Program
Performance Education
Melbourne, VIC08.2021
Master of Science - Master of Networking
Melbourne Institute of Technology
Melbourne, VIC07.2019
Bachelor of Science - Bachelor of Electronics And Communication
Ganpat University
India08.2016
Skills
- Logistics Analysis
- Efficiency Improvement
- Freight Negotiation
- Transportation Management
- Systems Evaluation
- Supply Chain Operations
- Network Troubleshooting
- Hardware and Software Repair
- Network Architecture
- Remote Access Solutions
- Network Security
- Hardware Installation
- System Administration
- Network configuration
- LAN and WAN Management
Accomplishments
- Collaborated with team of senior management in the integration of new FMS(OpenFreight) system with current WMS(Datapel) and scope for it to be integrated with proposed ERP(Pronto) system.
- Supervised team of 20-25 staff members during peak Christmas season with positive of 90% DIFOT while meeting forecast of 180k consignments in 8 weeks.
- Used Google sheets to develop internal pallet height and freight calculator for sales and customer service team.
- Managed the seamless migration of critical network components during technology upgrades, ensuring minimal disruption to daily operations and achieving 100% user satisfaction.
- Managed and successfully executed network infrastructure projects, delivering on time and within budget, with a focus on meeting or exceeding project objectives.
- Successfully restored critical network services and operational software functionality within a 48-hour downtime window. Initiated a systematic resolution process, identified the root cause, and executed necessary corrective measures. Proactively compiled and documented detailed recovery procedures to prevent future disruptions, ensuring the resilience of the company's network infrastructure.
Software
Warehouse management systems
Freight management systems
Microsoft Office
Network Monitoring Tools
Remote Desktop Tools
Network Configuration Tools
Network Analysis and Troubleshooting Tools
Authentication and Authorization Systems
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Reference
Sara Werthenbach:
Warehouse Manager
sara@hamperswithbite.com.au
Beth James:
Head of Business System & Projects
beth@hamperswithbite.com.au
Timeline
Logistics Coordinator
Hampers With Bite
05.2022 - Current
Network Administrator
Hampers With Bite
05.2022 - Current
Logistics Team Member
Hampers With Bite
08.2019 - 04.2022
Shift Runner
Domino's Pizza
03.2018 - 10.2019
NBN Technician
GuruTech PTY LTD
09.2017 - 02.2018
No Degree - Professional Year Program
Performance Education
Master of Science - Master of Networking
Melbourne Institute of Technology
Bachelor of Science - Bachelor of Electronics And Communication
Ganpat University