Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Training
Generic
Abhishek Rai

Abhishek Rai

Mooroopna,Australia

Summary

Dynamic production specialist with over three years of experience in fostering team collaboration and driving results. Proven ability to oversee production processes, optimise workflows, and uphold stringent quality standards. Recognised for reliability and adaptability in managing resources while cultivating a productive work environment. Expertise includes safety protocols, inventory management, greenhouse operations, and continuous improvement initiatives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Supervisor

Flavorite
04.2025 - Current
  • Lead recruitment, onboarding, and structured training of 30 packing associates, fostering a high-performance and safety-conscious team culture.
  • Supervise daily packing operations, delegating tasks and managing workloads to consistently meet production KPIs and quality standards.
  • Plan and coordinate packing schedules based on picking forecasts, aligning labour strategy with production needs to optimize throughput.
  • Monitor fruit quality and proactively resolve issues to maintain customer satisfaction and uphold product integrity.
  • Ensure all orders are packed accurately and dispatched within required timeframes, adhering to budget constraints and minimizing waste.
  • Maintain equipment readiness and coordinate cleaning and housekeeping activities to uphold hygiene and operational standards.
  • Validate and approve employee work hours, manage rosters, and control labour costs using strong numerical and analytical skills.
  • Develop and implement SWMS, SOPs, and risk assessments to ensure compliance with OH&S and food safety regulations.
  • Submit maintenance requests and provide weekly budget and performance reports to management.
  • Drive continuous improvement through performance appraisals, structured training programs, and cross-functional collaboration.
  • Promote OH&S compliance, supervise high-risk duties, and ensure proper PPE usage and hygiene protocols across the team.
  • Collaborate with other production supervisors to streamline operations and enhance overall packing efficiency.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

Packing Manager

PPetual Holdings
07.2024 - 02.2025
  • Supervised daily packing operations with a team of 40 packing associates, ensuring compliance with safety protocols while maintaining precise inventory tracking and shipment documentation.
  • Built and mentored high-performing teams through structured training programs, fostering a culture of continuous improvement and operational excellence.
  • Streamlined warehouse packing operations by implementing lean methodologies, optimizing resource allocation, and establishing performance metrics that enhanced productivity.
  • Conducted performance reviews to drive improvements in output, quality, and cost-effectiveness.
  • Developed and implemented structured training programs to ensure staff met company standards.
  • Planned multi-skill training to maintain labor flexibility without disrupting workflow.
  • Ensured compliance with OSHA, safety regulations, and company policies while overseeing SOP/SWP reviews.
  • Investigated incidents, injuries, and near-misses, implementing corrective actions to prevent recurrence.
  • Coordinated with maintenance teams to address repairs and operational enhancements.
  • Managed product dispatch while maintaining high quality and minimizing rejection rates.
  • Optimized packaging and pallet utilization, reducing freight and transportation costs.
  • Implemented KPI-driven improvements to enhance productivity, efficiency, and cost-effectiveness.
  • Managed payroll and workforce approvals to ensure accurate and timely processing.

Quality Inspector

PPetual Holdings
06.2023 - 06.2024
  • Monitoring & confirm the quality of the product according to the specification.
  • Day to Day reporting to QA manager.
  • Optimised storage monitoring systems to maintain produce freshness, reducing waste and enhancing product shelf life through proactive quality management.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Recorded inspection and test data such as weights, temperatures, grades and quantities inspected and graded.
  • Inspected truss, mini roma, cucumber, jalapenos and eggplant with accuracy, reporting problems or defects quickly.
  • Partnered with growing department to establish quality benchmarks, integrating feedback systems that enhanced overall product standards.
  • Developed standardised testing protocols for pesticide residue detection, strengthening food safety measures and compliance with industry regulations.
  • Streamlined inspection protocols by introducing digital documentation, reducing process time while maintaining strict compliance with food safety regulations.

Greenhouse Technician

PPetual Holdings
01.2022 - 05.2023
  • Improved plant health by meticulously monitoring and adjusting environmental conditions in the greenhouse.
  • Assisted in training new employees on company protocols, ensuring seamless integration into the team dynamic.
  • Maintained a clean and safe working environment by adhering to all safety protocols and promptly addressing any hazards that arose.
  • Increased overall efficiency by effectively maintaining greenhouse infrastructure and systems.
  • Streamlined data collection processes, resulting in more accurate records of plant growth and development.
  • Reduced waste by developing a better system for organizing tools, supplies, and equipment within the greenhouse workspace.
  • Maintained strong communication with greenhouse team members, fostering a cohesive work environment that prioritized productivity and safety.
  • Kept detailed records of daily activities, ensuring transparency in operations and facilitating future decision-making processes based on historical data analysis.
  • Enhanced crop yield by implementing effective pest and disease management strategies.
  • Planted, cultivated and harvested truss, mini roma, cucumber, jalapenos and eggplant

Sales Consultant

Tommy Hilfiger
03.2021 - 12.2021
  • Drove customer satisfaction to 97% through personalised product consultations and proactive issue resolution, while implementing retention strategies that cut churn by 6%.
  • Streamlined customer service protocols leading to measurable satisfaction improvements, while implementing targeted retention strategies that reduced customer attrition.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Responded to telephone and in-person requests for information.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.

Education

Master of Food and Agribusiness -

The University of Adelaide
Adelaide, SA
12.2021

Bachelor of Environmental Engineering -

Delhi Technological University
Delhi
07.2019

Skills

  • Cross-Functional Leadership
  • Training and mentoring
  • Quality control
  • Production management
  • Safety Compliance
  • KPI Development
  • Budgeting
  • Continuous Improvement
  • Performance Review
  • Post-harvest handling
  • Integrated pest management
  • Pruning techniques
  • Horticultural tools
  • Customer service

Certification

CPR and First Aid

Languages

English
Full Professional
Hindi
Full Professional

Interests

  • Road Trips
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Robotics
  • Organic Gardening
  • Camping
  • Team Sports

Timeline

Production Supervisor

Flavorite
04.2025 - Current

Packing Manager

PPetual Holdings
07.2024 - 02.2025

Quality Inspector

PPetual Holdings
06.2023 - 06.2024

Greenhouse Technician

PPetual Holdings
01.2022 - 05.2023

Sales Consultant

Tommy Hilfiger
03.2021 - 12.2021

Master of Food and Agribusiness -

The University of Adelaide

Bachelor of Environmental Engineering -

Delhi Technological University

Training

  • Plant Heath Assurance Certificate CA 33 Part A & B signatory- PPetual Holdings
  • Supply Chain & Continuous Improvement - Mexex
  • Finance Foundations: Risk Management - LinkedIn Learning
  • Business Consultancy - The University of Adelaide

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Abhishek Rai