Abhishek Sharma
Toowoomba,Qld
Summary
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Casual
Toowoomba, Qld
01.2024 - Current
- Patrolled crowds during events to preserve order and promote security.
- Monitored premises and recorded activity in daily officer reports.
Youth Care Worker
DCC Care
Toowoomba, Qld
02.2024 - 01.2025
- Supervised daily activities and ensured a safe environment for all youth.
- Supervised volunteer personnel, delivering in-depth training and mentoring.
- Assisted youths in developing personal goals and plans for future independence.
- Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Collaborated with families, schools, mental health providers, probation officers and other stakeholders regarding youth's progress and wellbeing.
- Assisted in developing and implementing behavior management strategies with youth in care.
Kfc Supervisor
Collins
Toowoomba , Qld
01.2023 - 06.2024
- Analyzed key performance indicators to identify effective strategies.
- Facilitated training sessions for new employees on company policies and procedures.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved conflicts among employees in an effective manner.
- Established policies for cash handling procedures to maximize security measures.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Trained new employees to perform duties.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Security Officer
Wilson security
Gold Coast , Qld
11.2015 - 03.2016
- Confirmed visitor identification prior to granting entry into the building.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored CCTV systems to ensure safety and security of premises.
- Documented security-related situations and submitted in-depth reports to superiors.
- Updated and maintained databases with current information.
- Worked effectively in team environments to make the workplace more productive.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Operated communication systems between officers stationed throughout the facility.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched bags manually to identify prohibited items and contraband.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Maintained accurate logs of all security related activities.
- Maintained high levels of alertness throughout shifts.
- Performed first aid and CPR when necessary during emergency situations.
- Enforced access control measures in accordance with established procedures.
Education
Security Operations - Security operations, Monitoring, Patrolling
Global Security
Brisbane 01-2024
Skills
- Group and individual sessions
- Shelter arrangements
- Creative expression
- Records maintenance
- Life skills instruction
- Plan of action development
- Facility patrolling
- Behavior management
- Academic observation
- Youth interviewing
Certification
Blue car and yellow card.Driving licence.Certificate is TCI and hope and healing.Certificate 3 and 4 in disability and youth work. First Aid and CPR.
Timeline
Youth Care Worker
DCC Care
02.2024 - 01.2025
Security Officer
Casual
01.2024 - Current
Kfc Supervisor
Collins
01.2023 - 06.2024
Security Officer
Wilson security
11.2015 - 03.2016
Security Operations - Security operations, Monitoring, Patrolling
Global Security