Summary
Overview
Work History
Education
Skills
Languages
Certificate of customer service, time management, and clocking improvements
Work Availability
Interests
Timeline
AdministrativeAssistant

Abhishek Thomas

Narara,New South Wales

Summary

I am Adept at enhancing customer experiences and streamlining operations, I leveraged my problem-solving and communication skills at Coles Supermarket to train peers and manage transactions with accuracy. My background in diverse roles, from cashier to kitchen crew, underscores my adaptability and commitment to excellence in customer service and team collaboration. I am knowledgeable in Customer service and retail with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

4
4
years of professional experience

Work History

Cashier

Coles Supermarket
04.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, gift cards, vouchers and credit card transactions with excellent accuracy levels.
  • My scan rate is an average of 12 items per minute leaving customers more than satisfied with a quick and friendly interaction.
  • I have trained multiple people and often sought after by my fellow colleagues for advice on how to accomplish tasks.
  • Often assisted customers when in distress often finding unique solutions to customer problems.

Warehouse Worker

Alpha Linen
12.2021 - 07.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifting and moving materials often heavy weights e.g trolleys of wet clothes, and moving large amounts of linen and cotton sheets.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Repetitive movements such packing or feeding wet heavy sheets into machines

Kitchen Crew Member

Mc Donalds
06.2020 - 06.2022
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured consistent food quality through strict adherence to recipes and presentation guidelines.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.

Education

High School Diploma -

St Edwards Catholic College
East Gosford, NSW
09-2024

Skills

  • Work ethic and integrity
  • Patience and empathy
  • communication and management
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Problem solving/ conflict resolution

Languages

Malayalam
Native or Bilingual

Certificate of customer service, time management, and clocking improvements

I received this for my customer service ability, scan rates (how fast i can do a shop) meeting shop goals. I also often received presents or gifts because of customer satisfaction and reviews,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Badminton

Gym

Art

Science

Religion/Spirtuality

Timeline

Cashier

Coles Supermarket
04.2022 - Current

Warehouse Worker

Alpha Linen
12.2021 - 07.2022

Kitchen Crew Member

Mc Donalds
06.2020 - 06.2022

High School Diploma -

St Edwards Catholic College
Abhishek Thomas