Abhiyan Dahal
Auburn,NSW
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
4
4
years of professional experience
Work History
Repair Technician
Mobile Experts
02.2020 - Current
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Maintained inventory of repair supplies and ordered parts.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Manager
McDonald's
04.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
Bachelor Of Information Technology -
Kent Institute
Sydney, NSW12.2022
Skills
- SQL Development
- Web Security
- Oracle PL/SQL
- API Design Knowledge
- Systems Analysis
- Web Application Development
- Technical Support
- System Architecture
- Cloud-Based Software Development
- Data Architecture
- Active Directory Knowledge
- Project Management
- Microsoft Office
- Network Performance
Timeline
Repair Technician
Mobile Experts
02.2020 - Current
Manager
McDonald's
04.2019 - Current
Bachelor Of Information Technology -
Kent Institute