Abi Hamlyn-Harris
Wilston,QLD
Summary
Driven and versatile, I am invested in enhancing customer satisfaction in all aspects of my workplace. Open and enthusiastic about learning and taking on new roles. To step out of my comfort zone to be a hands on, cooperative team member.
Overview
7
7
years of professional experience
Work History
Shop Assistant
Harris Farm Markets
08.2022 - Current
- Working as an all-rounder on the shop floor, being open to learning and working in all departments in order to assist the team in all areas including: Service Supervisor, Online Order Picking, Shelf stocking for Fruit and Veg, Grocery and Perishables.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Completed daily tasks accurately and on-time to support shop needs.
Theatre Usher
Powerhouse Theatre
01.2023 - 09.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Shop Assistant
Fairfield Green Grocer
03.2022 - 08.2022
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves and add new merchandise.
Shop Assistant
IGA Supermarket
04.2018 - 02.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Education
Diploma of Arts - Fashion Design And Merchandising
Tafe Queensland
Mount Gravatt, QLD08.2024
Skills
- Product Knowledge
- Relationship Building
- Store maintenance
- POS Systems
- Stock replenishment
- Friendly and Helpful
- Reliable and Responsible
- Customer Assistance
- Team Cooperation
- Attention to Detail
- Creative Thinking
- Time Management
Timeline
Theatre Usher
Powerhouse Theatre
01.2023 - 09.2023
Shop Assistant
Harris Farm Markets
08.2022 - Current
Shop Assistant
Fairfield Green Grocer
03.2022 - 08.2022
Shop Assistant
IGA Supermarket
04.2018 - 02.2022
Diploma of Arts - Fashion Design And Merchandising
Tafe Queensland
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