Summary
Overview
Work History
Education
Skills
Timeline
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Abi Keast

Mildura

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Irymple Medical Centre
09.2021 - Current
  • Opening and closing duties
  • Great patients,triage and check in appoitments
  • Phone, email and fax enquires, follow up medical information
  • Prepare and sort mail
  • Import/Export patients medical history
  • Update and maintain patients records
  • Photocopying,faxing, filing, scanning and shredding
  • Processed mixed billing (Private, Bulkbilling, Work cover, TAC)
  • Use of Tyro Machine
  • Medicare/DVA online claiming (Billing, Batching and Processing)
  • General Cleaning and restocking
  • Patient recall list
  • Handling Legal Request
  • Setting up accounts

Retail Sales Associate

Anaconda
03.2021 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Managed cash register

Retail Worker

I Love This Shop
05.2019 - 11.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns.
  • Balloon Making
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Mildura Senior College
Mildura, VIC
11-2020

High School Diploma -

Irymple Secondary School
Irymple, VIC
12-2018

Skills

  • Front office administration
  • Strong verbal communication skills over the phone
  • Organized scheduling coordination
  • Knowledgeable in medical terminology
  • Office management
  • Efficient medical records organization

Timeline

Medical Receptionist

Irymple Medical Centre
09.2021 - Current

Retail Sales Associate

Anaconda
03.2021 - 09.2021

Retail Worker

I Love This Shop
05.2019 - 11.2020

High School Diploma -

Mildura Senior College

High School Diploma -

Irymple Secondary School

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Abi Keast