Abidur Rahman
Busselton,WA
Summary
Compassionate Support Worker with strong dedication to helping individuals in need of alcohol and other drugs support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of AOD related addiction through lived experience with the ability to utilize knowledge to assist individuals in managing challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Palmerston
09.2023 - Current
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Facilitated therapeutic and educational group sessions for skill development.
- Documented client progress in confidential files.
- Supervise the administration of medications in accordance with the medication regime recorded on client's individual charts.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
Shift Manager
Aldi
08.2021 - 07.2024
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Consistently exhibited calm demeanour during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
Baker's Assistant
Bakers Delight
07.2021 - 05.2022
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Managed customer service operations, including taking orders and resolving complaints.
Education
Bachelor of Social Work - Social Work
University of Western Australia
Perth, WA11.2027
Animal Care Certificate 2
Applied Vocational Training
Ascot, WA04.2023
Skills
- Medication monitoring
- Relapse Prevention
- Boundary Setting
- De-Escalation Techniques
- Case Documentation
- Interpersonal Skills
References
- Adam Hocking - TC Coordinator, Palmerston Beela Valley TC
Phone: 0484777965
- Rachael Dowell - Assistant Store Manager, Aldi Busselton
Phone: 0428825473
- Amanda Kendall - Night Supervisor, Cyrenian Nannup TC
Phone: 0457435354
Certification
- Approved Managers License, Aveling
- Responsible Service of Alcohol, Galaxy Training
- Health and Safety Representative, Work Safe
- First Aid Training
- National Police Check
Timeline
Support Worker
Palmerston
09.2023 - Current
Shift Manager
Aldi
08.2021 - 07.2024
Baker's Assistant
Bakers Delight
07.2021 - 05.2022
Bachelor of Social Work - Social Work
University of Western Australia
Animal Care Certificate 2
Applied Vocational Training
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