Abigail Bott
Sydney,NSW
Summary
Dynamic customer service 21 year old professional with a positive demeanor and proven ability to engage with customers effectively. Recognized for delivering exceptional service that enhances customer satisfaction and loyalty. Adept at resolving inquiries promptly while maintaining a friendly and approachable attitude. Career aspirations include further developing skills in customer relationship management and team leadership.
Overview
4
4
years of professional experience
Work History
Bartender/Receptionist
Strike Bowling
Sydney , Nsw
10.2024 - 02.2025
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Bartender/Restaurant Waiter
Monkton Barn
High Wycombe, England
05.2024 - 10.2024
- Resolved customer complaints in a professional manner.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender/Restaurant Waiter
The Olde Bell
Hurley, England
06.2022 - 05.2024
- Assisted in setting up the bar for service shift.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Sales Assistant
Sainsburys
Marlow, England
01.2021 - 05.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Science - Bioscience Placement
University of Sydney
Sydney, NSWSkills
- Health codes compliance
- Safe service compliance
- Mixology
- Basic accounting
- Bar restocking
- Hospitality service expertise
RSW
- Valid
Timeline
Bartender/Receptionist
Strike Bowling
10.2024 - 02.2025
Bartender/Restaurant Waiter
Monkton Barn
05.2024 - 10.2024
Bartender/Restaurant Waiter
The Olde Bell
06.2022 - 05.2024
Sales Assistant
Sainsburys
01.2021 - 05.2022
Bachelor of Science - Bioscience Placement
University of Sydney
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