Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Chapman

Brisbane,QLD

Summary

Intuitive Beauty Advisor familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

The Body Shop, Store
10.2021 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Processed payments, entering sales in register for prompt customer service.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences

Volunteer

FIFA Women's World Cup
07.2023 - 08.2023
  • Participated in a dynamic team dedicated to promoting sustainability initiatives at the world's largest female sporting event.
  • Actively contributed to a comprehensive sustainability mission, encompassing environmental responsibility, spectator accessibility, child safety, and human rights protection.
  • Assisted in the implementation of child safety measures to protect young attendees and ensure a secure atmosphere.
  • Played a vital role in identifying and reporting human rights issues, and promoting ethical practices throughout the event.
  • Used strong interpersonal communication skills to convey information to others

Education

Bachelor of Arts - International Relations

University of Queensland
Brisbane, QLD
12.2024

High School Diploma -

Emmaus College - Main St. Campus
North Rockhampton, QLD
11.2021

Skills

  • Multitasking and Organization
  • Beauty Routine Advice
  • Operate Cash Register
  • Loyalty Programs
  • Building Customer Loyalty
  • Customer Consultations
  • Product Demonstration
  • Meeting Sales Goals
  • Team Collaboration
  • Verbal and Written Communication
  • Public Speaking

Timeline

Volunteer

FIFA Women's World Cup
07.2023 - 08.2023

Beauty Advisor

The Body Shop, Store
10.2021 - Current

Bachelor of Arts - International Relations

University of Queensland

High School Diploma -

Emmaus College - Main St. Campus

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Abigail Chapman