Abigail Charters
Kotara,NSW
Summary
I'm a talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities. I'm also a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I'm a First Dan Black Belt in Tae Kwon, which has taught me to be very resilient and never give up, it also taught me patience and that everything that we want we achieve. I'm a person at first who may be very quiet and shy but after I feel comfortable I can change to be a very talkative person you just have to give me time. I'm a strong believer that everything in life happens for a reason whether good or bad.
Overview
5
5
years of professional experience
Work History
Assistant Grocery Team Manager
Woolworth's
02.2024 - Current
- Assistant grocery team manager
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Rostering
- Staying on top of department wastes and spending
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Team Supervisor
Woolworth's
09.2019 - 02.2024
- Team supervisor on days when both department managers were off or at other stores.
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining an healthy working environment conducive to productivity.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into team life.
- Train and develop team member skillsets and competencies.
Education
Certificate IV in Interior Decoration -
Tafe NSW
Newcastle, NSW01.2022
Higher school Certification -
Kotara High School
Newcastle, NSW01.2020
Certification II in Hospitality -
Kotara High School
Adamstown, NSW01.2020
Certification III in Retail -
Kotara High School
Adamstown, NSW01.2019
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Teamwork and Collaboration
- Staff Training and Development
- Negotiation
- Decision-Making
Hobbies and Interests
- Sports
- Reading
- New experiences
- Family
- Traveling
- Great food/ cooking
Availability
After giving my notices at current job, it will be 24/7
References
- Dean Padfields, Grocery Manager at Woolworths Kotara - 0410 691 194
- Zahnee Bridges, Assistant Grocery Manager at Woolworths Kotara - 0415 307 215
Timeline
Assistant Grocery Team Manager
Woolworth's
02.2024 - Current
Team Supervisor
Woolworth's
09.2019 - 02.2024
Certificate IV in Interior Decoration -
Tafe NSW
Higher school Certification -
Kotara High School
Certification II in Hospitality -
Kotara High School
Certification III in Retail -
Kotara High School
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