- Swimming
- Watching Movies and TV Shows
- Reading
- Creative Writing
- Road Trips
- Camping
Abigail Gillan
Caringbah South,NSW
Summary
- Customer Service Excellence: Proven ability to enhance customer satisfaction and encourage repeat business through exceptional service.
- Problem-Solving and Compassion: Effective in resolving customer issues and fostering a positive work environment.
- Efficiency and Organization: Skilled in cash handling, maintaining cleanliness, and ensuring seamless store operations.
- Team Collaboration: Reliable team player with flexibility and a focus on achieving sales goals.
- Retail Expertise: Experienced in creating positive customer interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shop Assistant
Simple Simon Pies
10.2023 - 10.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided exceptional customer service for increased customer satisfaction and repeat business.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Maintained clean and attractive product displays to entice customer purchases.
Retail Assistant Level 2
Cheesecake Shop
03.2023 - 10.2023
- Greeted customers, helped suggested suitable cakes.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Christmas Casual Retail Assistant
Santas Little Painters
11.2022 - 12.2022
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished store merchandise and organized shelves, and racks.
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
Cafe All Rounder
Brewed 4 U
05.2022 - 12.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Education
HSC -
St Aloysius College Cronulla
Cronulla11-2024
ROSA -
Our Lady of Mercy Catholic College
Burraneer12-2022
Skills
- Customer service
- Cash handling
- Compassionate
- Efficient under pressure
- Cooperative
- Cleaning and sanitizing
Certification
Liquor and Gaming NSW -Responsible Service of Alcohol
SITHFAB021 - Provide responsible service of alcohol
Interests
Timeline
Shop Assistant
Simple Simon Pies
10.2023 - 10.2024
Retail Assistant Level 2
Cheesecake Shop
03.2023 - 10.2023
Christmas Casual Retail Assistant
Santas Little Painters
11.2022 - 12.2022
Cafe All Rounder
Brewed 4 U
05.2022 - 12.2022
HSC -
St Aloysius College Cronulla
ROSA -
Our Lady of Mercy Catholic College
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