Abigail Gordon
TABLE TOP
Summary
Dynamic retail professional with a proven track record at The Reject Shop and Aldi excelling in customer service and sales floor organization. Adept at managing time-sensitive tasks while fostering teamwork and collaboration. Recognized for cash handling accuracy and adaptability in high-pressure environments, ensuring a positive shopping experience for all customers.
Personable and dedicated with knack for providing excellent customer service and maintaining welcoming store atmosphere. Possesses knowledge of inventory management and point-of-sale systems, along with skills in communication and problem-solving. Aims to enhance customer satisfaction and streamline store operations.
Overview
3
3
years of professional experience
Work History
Retail Assistant
The Reject Shop
09.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Junior Sales Assistant
Aldi
09.2024 - Current
- Adhered to company policies and procedures while completing daily tasks and responsibilities.
- Managed multiple priorities simultaneously, maintaining focus on time-sensitive tasks while delivering quality results.
- Maintained a clean and organized store environment, contributing to an enhanced customer experience.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
Front of House Server
Schnitz
11.2022 - 04.2023
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
Education
High School Diploma -
Trinity Anglican Collage
Albury, NSW09-2026
Certificate III - Business
TAFE NSW
NSW09-2026
Skills
- Customer service
- Time management capabilities
- Adaptability and resilience
- Cash handling accuracy
- Sales floor organization
- Team collaboration aptitude
- Hospitality and accommodation
- Patience and empathy
Timeline
Retail Assistant
The Reject Shop
09.2024 - Current
Junior Sales Assistant
Aldi
09.2024 - Current
Front of House Server
Schnitz
11.2022 - 04.2023
High School Diploma -
Trinity Anglican Collage
Certificate III - Business
TAFE NSW
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