Abigail Guandaru
Cairns,QLD
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Woolworth's
07.2023 - Current
- Addressed and resolved customer complaints in polite and professional manner.
- Monitored and verified all merchandise was properly priced and labeled.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Bolstered company reputation through outstanding service delivery that consistently exceeded expectations of both clients and coworkers.
Fast Food Crew Member
Guzman Y Gomez
10.2022 - 05.2023
- Reduced customer wait times by quickly operating customer window and sales register.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Observed customer purchases in line and differentiated between standard portions.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Received and processed customer payments and estimated and communicated wait times accurately.
Team Member
Best And Less - Casual - Townsville
11.2021 - 09.2022
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Observed packing operations to verify conformance to specifications.
Education
Bachelor of Nursing Science - Health
James Cook University
Cairns, QLD03.2026
High School Diploma -
St Margaret Mary's Collage
Townsville, QLD11.2023
Skills
- Customer Service
- Component Assembly
- Parts Labelling
- Organizing Work Stations
- Attention to Detail
- Goal Setting and Achievement
- Safety understanding
- Problem-Solving
- Flexible Schedule
- Positive Attitude
Timeline
Team Member
Woolworth's
07.2023 - Current
Fast Food Crew Member
Guzman Y Gomez
10.2022 - 05.2023
Team Member
Best And Less - Casual - Townsville
11.2021 - 09.2022
Bachelor of Nursing Science - Health
James Cook University
High School Diploma -
St Margaret Mary's Collage
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