Summary
Overview
Work History
Education
Timeline
Generic

Abigail Knight

Summary

I am a enthusiastic and hard working individual with experience car accident replacement, office administration, hospitality and childcare. My background skills and attributions include problem solving, risk management, acute attention to detail as well as direct and concise communication.

I am a team player who is a cooperative and responsible individual, at the same time, is very capable of working independently and working well under pressure.

Overview

3
3
years of professional experience

Work History

Customer Service Executive

Carbiz
04.2024 - Current

My role at Carbiz have allowed me to further enhance my delegation, time management, administration and customer relation skill. this role has allowed me to become an expert on problem solving and handing customer conflicts and inquiries. The main responsibilities include booking and selecting suitable cars and delivery drivers through methods of email, whats app and mobile calls to find the optimal option for our clients.


Other supporting responsibilities include:

· Updating and managing reports and accounts.

· Enhanceding overall office productivity through effective staff management and coordination of daily tasks.

Childcare Educator

ANZUK
05.2023 - 03.2024

At Anzuk I performed agency-based work for surrounding childcare centres that need an additional childcare educator to support their current staff eduction staff.

This role has allowed me to develop skills to be adaptable to any situation and to be a faster problem solver as no day is the same as the last, no centre is the same as another and I am responsible for fulfilling satisfaction in a timely fashion to both customers and other centre staff.

Administrative Officer

Busy Bee Daycare
07.2021 - 03.2023

Working at this company i was given opportunity to develop my administration skills as was working at the front reception. I had to become a quick learner when it came to the children. I was responsible of giving a detailed report each day to the parents of each child, through this i've become a great relationship builder as i had to create a strong rapport with each parent. While at this company i also acquired my Certificate III in Childcare.

Education

Certificate III - Childcare Education

Selmar Institution of Education
07-2022

High School Diploma -

Skills Plus & Brace School
12-2020

High School Diploma -

St Peters College
11-2019

Timeline

Customer Service Executive

Carbiz
04.2024 - Current

Childcare Educator

ANZUK
05.2023 - 03.2024

Administrative Officer

Busy Bee Daycare
07.2021 - 03.2023

Certificate III - Childcare Education

Selmar Institution of Education

High School Diploma -

Skills Plus & Brace School

High School Diploma -

St Peters College
Abigail Knight