Abigail Knight

My role at Toyota Mornington varies day to day which I enjoy.

My key responsibilities are making sure our customers are taken care of I also do daily banking which involves count lump sum of money, making it's all accounted for and our system are all updated, then the money is all ready to go to the bank . I also registered all cars that are going out making sure I’m following the rules and regulations, I make sure everything adds up from our customers information to the car’s information then do all the paper work and filing it.

My role at Carbiz have allowed me to further enhance my delegation, time management, administration and customer relation skill. this role has allowed me to become an expert on problem solving and handing customer conflicts and inquiries. The main responsibilities include booking and selecting suitable cars and delivery drivers through methods of email, whats app and mobile calls to find the optimal option for our clients.

Other supporting responsibilities include:

· Updating and managing reports and accounts.

· Enhanceding overall office productivity through effective staff management and coordination of daily tasks.

At Anzuk I performed agency-based work for surrounding childcare centres that need an additional childcare educator to support their current staff eduction staff.

This role has allowed me to develop skills to be adaptable to any situation and to be a faster problem solver as no day is the same as the last, no centre is the same as another and I am responsible for fulfilling satisfaction in a timely fashion to both customers and other centre staff.

Working at this company i was given opportunity to develop my administration skills as was working at the front reception. I had to become a quick learner when it came to the children. I was responsible of giving a detailed report each day to the parents of each child, through this i've become a great relationship builder as i had to create a strong rapport with each parent. While at this company i also acquired my Certificate III in Childcare.