Highly-motivated fitness professional with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Solid team player with upbeat, positive attitude and skills in establishing rapport with clients and athletes. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sports Coach
JumpBunch and Amazing Athletes
Phoenix, AZ
06.2023 - 06.2024
Properly instructed children in the use of the approved curriculum and equipment.
Communicated rules and expectations to student-athletes and performed necessary corrective actions.
Educated athletes in strategies, sportsmanship, and performance principles.
Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Trained athletes in the proper use of equipment for safety and maximum results.
Led activities that kept children engaged and encouraged active participation.
Supervised individual performance and participation and provided direction as needed.
Monitored attendance of all registered children and ensured they were present.
Communicated with parents verbally and in writing on an as-needed basis to report children's progress or difficulties.
Positively communicated with school directors and teachers regarding all aspects of classes.
Properly completed all requested paperwork in a timely and accurate manner.
Personal Trainer
Cedar Valley Sportsplex
Waterloo, IA
01.2022 - 12.2022
Communicated with clients to determine goals and performed client assessments.
Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
Identified client needs and treatment goals and created treatment plans.
Trained clients one-on-one and in groups.
Maintained detailed personal training records and updated client progress after each session.
Designed personal training programs that addressed specific injuries and health problems.
Meticulously monitored clients and enforced policies for health and safety.
Fitness Attendant
Cedar Valley Sportsplex
Waterloo, IA
07.2020 - 12.2022
Monitored fitness floor and observed equipment use to address safety concerns.
Inspected equipment daily to identify and report wear, damage or malfunctions.
Communicated with patrons in fitness floor area to build positive atmosphere and offer exercise and equipment instructions.
Provided thorough instruction on safe and correct equipment use.
Maintained cleanliness of common areas, fitness studios, fitness equipment, and locker rooms.
Laundered, folded, and set out towels.
Front Desk Customer Service Representative
Cedar Valley Sportsplex
Waterloo, IA
07.2019 - 12.2022
Responded to customer queries in person, over the phone, or via email in a timely manner.
Set up and activated customer accounts.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Evaluated customer account information to assess current issues and determine potential solutions.
Led tours of fitness facility by guiding interested individuals, providing information, and highlighting benefits of amenities.
Booked facility rentals and answered questions by providing rates, terms and conditions of rentals.
HR Intern
City of Waterloo
Waterloo, IA
12.2021 - 03.2022
Handled sensitive and confidential employee information with complete discretion.
Worked on multiple projects simultaneously in fast-paced environment.
Organized and stored employment forms and information.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Helped with recruitment by posting job openings.
Reviewed identification and background checks in alignment with hiring protocol.
Hostess, Server, and Bartender
Brown Bottle
Cedar Falls, IA
03.2018 - 06.2019
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers quickly and efficiently, answered questions and recommended specials.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Engaged in small talk with patrons to build rapport and earn repeat business.
Fitness Class Intern
YWCA
Waterloo, IA
08.2018 - 12.2018
Taught and co-taught fitness and yoga classes.
Developed warm-up and cool-down plans for fitness classes to avoid injuries, maximize effort, and facilitate client attainment of personal fitness goals.
Specialized in teaching Silver Sneakers yoga.
Created music playlists that suit the class and exercises.
Watched members during exercises and assisted with exercises.
Prepared teaching area for each class and returned all equipment to storage after classes.
Guided clients in safe exercise, taking into account individualized physical limitations.
Education
Bachelor of Arts - Sports Business
Arizona State University
Tempe, AZ
05.2025
Associate of Arts - Liberal Arts And General Studies
Hawkeye Community College
Waterloo, IA
05.2020
Skills
First Aid/CPR/AED Certified
Effective Communication Skills
Administrative Skills
Interpersonal Skills
Problem-solving Abilities
Time Management
Membership Sales
Safety Management
Organizational Skills
Data Entry
Inbound and Outbound Calling
Athlete Training and Motivation
Certification
CPR/AED/First Aid Certification (American Red Cross)
Certified Personal Trainer (ACE)
Timeline
Sports Coach
JumpBunch and Amazing Athletes
06.2023 - 06.2024
Personal Trainer
Cedar Valley Sportsplex
01.2022 - 12.2022
HR Intern
City of Waterloo
12.2021 - 03.2022
Fitness Attendant
Cedar Valley Sportsplex
07.2020 - 12.2022
Front Desk Customer Service Representative
Cedar Valley Sportsplex
07.2019 - 12.2022
Fitness Class Intern
YWCA
08.2018 - 12.2018
Hostess, Server, and Bartender
Brown Bottle
03.2018 - 06.2019
Bachelor of Arts - Sports Business
Arizona State University
Associate of Arts - Liberal Arts And General Studies